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Champion AC

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16018 University Oak 101
San Antonio, TX 78299

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(210) 699-0022
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Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Champion AC - San Antonio, TX
Reviews
( 537 )
( 64 )
( 9 )
( 13 )
( 12 )

Best

We just had our ducts replaced and Justin and Jacob were quick, efficient, detail oriented, personable and certainly reflected excellent customer service in our home! Justin disp...

Worst

We have purchased two air conditioners the first was a problem we had numerous repair people coming out finally solved problem . We purchased second unit we were suppose to be ge...

Very happy with cost and service. 8/9/2011

Great customer service from both Mark R.(Home Comfort Advisor)and A/C technician Richard. You are both great assets to your company. Thank you both for taking care of my family. more
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OUTSTANDING SERVICE- Why call anyone else? 8/3/2011

For quality professional AC service why call anyone else? (I have called many ac vendors before I narrowed it down to Champion- I was NOT disappointed from the very begining Upon calling Champion Debbie quickly and professionally assessed the urgency of our AC problem with the personal involvement of the owner- Tony M. Tony M. sent out within ONE hour one of his most trusted Senior Technicians- Roy S. Roy first impressed us when he arrived on time, as promised. He then quickly and professionally addressed our ac issues. Along the way he patiently helped us understand the work he was doing. Then, within three minutes of departing our home Tony, the company owner personally called to ensure our service needs were fully addressed- what service!!!! By the way my three year-old son Mathhew insisted on not only seeing Roy S. to the door he initiated a handshake "thank you" after his papa explained to him the good work completed Mr. Roy S. We look forward to a long term relationship with Champion and with Roy S- for a new ac unit with Guardian Air technology. While some AC vendors promote their families on the TV commercials Champion promotes and supports San Antonio families by taking a family's worry out of AC issues and by voluntarily serving the families of SA our community through their non-profit work. Champion AC and its' owner- Tony and employees like Roy S walk the talk of "service." more
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Could do a better job educating customer. 7/28/2011

No comment. RESPONSE FROM Champion AC: Marjorie-
Thank you for taking the time to provide us with valuable feedback. Our goal is to educate our customers and we are always looking for ways to enhance our company. Is there any information I could provide for you? We welcome any and all feedback, so please don't hold back. Thanks again for the opportunity to be your AC service provider.
Benjamin Hubbert
ben@championac.com more
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Prompt service, courteous employees 7/28/2011

We were in need of service on a Sunday & decided replacement would be better than fixing an old unit. The tech went over options & we chose the new system. Monday morning the installers were here pronptly. They were courteous & answered all our questions. The new unit is wonderful. I will continue to use Champion. more
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First rate company 7/27/2011

Called for help and Roy was here in an hour. He had us cooling down quickly. Would recommend them very high more
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Rep. That visited was professional & knowledgable 7/26/2011

Provided explanation for membership, was informative on how to maintain ac more
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Very Impressed. 7/21/2011

We called Champion after our AC went out. They scheduled us right away and showed up right on time. Alex was able to find the problem in less than 10 minutes. He was not pushy on selling additional services (which I really appreciated). I feel the value was very good and the service was excellent. Alex was very professional and knowledgeable. I wouldn't hesitate to call again. more
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Excellent... Friendly... Quick... Honest 7/7/2011

First we called John Wayne. JW was quick and professional- no complaints there. Their prices were high for installing a new AC unit. They only carry Carrier and the price for our house size varied from $9,000 to $14,000. We called Champion for a second opinion and pricing for replacing a new AC unit. I didn't give them any info from JW as I wanted to compare their suggestions and pricing. They sell Carrier, Trane, Lennox, and Amana. They recommended Amana with full parts and labor warranty for 10 years because Amana has aluminum foils that don't rust whereas, all others do including Carrier and Trane, and their customers frequently call them for repairs on these other models. Needless to say, we had an Amana 16 seer installed for $3,000 less than what was quoted by JW. It only took about 3 hours for two men to come and install. They did a very thorough job and we couldn't be more pleased! 10 years parts and labor can't be beat either. more
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Best Technician- Richard! 6/28/2011

Today is the second time in a month that we had to call about our air conditioner and we got the same technician both times. Richard came out on Father's Day and fixed our unit and he was very professional and knowledgeable. He got us up and running very quickly although the problem was a very serious one. Well, today the air broke again but it wasn't due to anything he had done. He came out- figured out what was wrong and went above and beyond what he was required to do! I can't thank him and Champion AC enough! If I could give him more than 5 stars I would! Thank you and God Bless! more
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I LOVE CHAMPION AC 6/28/2011

Roy from Champion AC is my new hero! After suffering through a week of a heat wave in San Antonio, I called Champion AC for help. They sent Roy out, and before he left 30 minutes later, I could already feel my house getting cooler! Not only did he fix my AC, but he was also courteous and knowledgeable. He even put booties on over his shoes, so he wouldnt scuff my tile floors! I have to say, I had some AC trouble a couple of years ago when I first moved into my house. It took the company that installed my AC unit FOUR service calls to fix the problem. This time I called Champion AC, and they fixed it in 30 minutes. Champion is now my go-to company for AC service. more
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We just got home from 2 weeks in Italy, and I know I didn't set my ac to 99*!!! 6/20/2011

The service was excellent! The rep called and showed up early. The repair took less than 30min total time. The service person pinpointed the problem within minutes. He clearly explained the work and the total cost of repair. The shop called me at the end of the day to make sure we were comfortable and happy with all the work preformed!! Companies just don't do that anymore!!...and NO, I did not get paid to endorse Champion. more
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On time, polite, thorough 6/19/2011

I appreciated the 30-minute courtesy call so I didn't have to spend two hours waiting for the person to show up. more
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A/C Unit Inspection 6/18/2011

We contacted the company to come out and inspect our A/C units as preventive maintenance. The company was advertising a summer special for $49.00 per unit inspection. The overall inspection was quick and thorough. The repairman was friendly and knowledgeable. The company would have received an Excellent rating, but the repairman forgot his ladder and had to use ours. Also the week after our unit was serviced, the company started advertising another summer special at $39.00 per unit. more
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AC Unit - Repairs 6/15/2011

The technician that came to service my unit is Brandon, who was most professional and very thorough in his analysis, recommendations for improvement, and taking care of the immediate issue. What I am not very happy about is the fact that I bought my AC unit a year ago, and just in the first few months of being installed, the unit went out three different times. The problems stemmed from faulty wiring at the unit by the first couple of installers and service men. Brandon was the last of the three last year and had not had a problem since then until last night. Again, a part had to be replaced only after one year. I paid $7,000 for the unit so as to get a decent unit that would last a long time. I still owe $5,000 on it and I've had problem after problem. While Brandon was most understanding and apologetic and professional, it is not his fault that your company has sold me a "lemon", for lack of a better word. I did not express my dissatisfaction to Brandon to this degree, as I was simply happy that in a 100 degree night he was able to fix it and I was too tired to complain to him when this was not his fault, but the company's as a whole. I will tell you now, however, that if I have one more problem with this unit, I will have no choice but to demand a brand new unit. Last night I signed up for your Blue Club membership just to make sure that any problems that may surface are not as a result of negligence on my part. I would appreciate a call back from one of your owners so that I can relay my dissatisfaction. I will not stop from reporting this to the BBB, as anyone would with the problems I've experienced. I'm a small business owner myself and I'm expected to deliver exceptional customer service and quality products. If I fail to do that, then shame on me for not delivering on my promises. I believe that Champion AC has a good reputation and it's the reason why I came to you to begin with, but this is totally unacceptable! Thank you for the opportunity to express my dissatisfaction with my purchase,yet I admire you for hiring reputable, professional employees like Brandon. more
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Great job, great price. 6/15/2011

On time, professional and gave information on what was done and things to consider for future maintenance. more
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Very Courteous and Professional 6/14/2011

They are very professional and arrived ahead of schedule with my approval. Excellent people working for them. more
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Quick, friendly service 6/11/2011

Arrived on time, completed the work very quickly. Provided a good explanation of what he was doing, as well as ways to do preventative maintenance. more
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AC Repair Service in San Antonio 6/8/2011

I had an Air Conditioning problem over the weekend and the company that normally services my system dropped the ball, so I gave Champion AC an opportunity. Roy Salinas was the technician that repaired my AC and he was fantastic. This guy is not only a great AC guy, but a great person as well.\r \r He arrived at the house an hour and a half after I called Champion AC and he couldn't have been more professional. After 20 minutes of diagnosing my air conditioner he explained that the capacitor (spelling) was the problem and replaced it immediately.\r \r I was thrilled with the price and service and have already recommended Champion AC to some of my family members who get annual service for their AC. These guys are top notch and have great employees. Highly recommended! more
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The heating and cooling professionals

Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort. Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.. Sales; Service; Air conditioning; furnaces; heat pumps; air handlers; heating and cooling; split systems; central air; indoor coils; heating units; cooling units; humidifiers; thermostats; energy recovery ventilators; geothermal; comfort systems; install; service; cleaning; repair; air quality; air cleaning; air purifying; energy consumption; energy conservation; energy saver; energy efficiency; comfort and efficiency; gas; electric; temperature control; climate control; advanced controls; zoning; oil; heat; dual fuel; hybrid; air; filter; CleanEffects™; pollen; filtered air; allergens; air filtration; humidity; perfect fit; whole house air filtration system; variable speed furnace; high efficiency; packaged units; all-in-one; communicating systems; all aluminum; moisture control; digital thermostat; programmable; financing; credit terms; limited warranty; extended warranty; energy tax credit; comfort specialist; NATE certified; dealer; local; sales and service; contractors; air conditioning equipment; heating equipment; furnace equipment; furnace sales; furnace cleaning; air conditioning dealers; air conditioning suppliers; air conditioner service; air conditioner repair; heaters; installation; high efficiency systems; HVAC; connected home solutions; reliable and durable energy efficient systems

Additional information
  • Hours: Mon-Thu 8am-8pm, Fri 8am-5pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Woods of Shavano, Northside, Central San Antonio, Englewood
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