In response to ""husker1""... I'd like to personally apologize that you had a negative experience at Emmetts the studio. I'd also like to take this opportunity to let you know, you are always welcome to come back if you feel like your service was inadequate I would LOVE the chance to make sure you always love your hair services and your experience at the salon.I pride myself on my consultations, if there was a lack of communication on what your desired outcome was I am very apologetic for that as sometimes as a stylist it's not easy to read every clients thought; but that is why I try to ensure a thorough consultation each and every time. I can assure you if the issue would have been addressed to myself or any member of the salon we would have done anything we could to make your experience a more positive one. I would like to thank you for pointing out that you did not appreciate the cigarette breaks while you were processing and in consideration of our clients you are absolutely right about not having to smell smoke while enjoying your salon experience. Although I do not understand what the size of our salon has to do with your experience, some of the most famous& exclusive salons in the world are no larger than ours and the salon has been featured in national design magizines. Maybe if you had gone out to our patio or to the lower level of the salon it may have altered your view of the size.I do hope you give myself,yourself and the salon another chance to correct any issue you feel you may have with your hair services as well as salon experience.
-Kasie stylist @ EMMETTS THE STUDIO indianapolis,indiana
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