I have been a customer of this hardware store now about sixteen years and have found none like it anywhere around. The only way you can find a comparable business is to go back in time forty years and remember when the customer was valuable and was treated like his or her problem was their problem. The big orange store(home depot) is down the block but has no one who even pretends he or she cares about the customer not through their fault but how they are treated as employees. Warshaw has every item you can possibly require and if they do not have it in their basement storage they will order it for you right away. I see the comment of ?ONLY WHEN THE STORE IS EMPTY? down below and must disagree with their statement. Versesi is a shell of a store where their knowledgeable staff were eliminated because business was so bad. Yes-you can get up to their counter right away but the reason is because no one shops there because the prices are higher and the customer service is less. Carl and Eddie from Warshaw not only know where every nut and bolt is, they are knowledgeable about just about everything. Carl, I believe, is a master electrician and Ed is a master jack of all trades up to including an excellent locksmith. I hear them talking to their clients about fixing all sort of equipment even including air conditioners. They are the only hardware store I know in this economy that will recommend another hardware store if they can not help them right away. Yes-you can go to home dumpo or versasi on 23rd street but why would you? Take a step back in time and go to Warshaw hardware. I have not been disappointed in almost two decades.
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