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keep your eyes open - nothing special - Review by citysearch c | Volvo Of Cary

Volvo Of Cary

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keep your eyes open - nothing special 5/20/2010

Having purchased my Volvo new from this location, I had great expectations. The sales team was not strong on making a deal - the owner make a weak effort of showing appreciation for the business. The service team may talk a good game, but almost always charged more than originally expected. Recently have had problems immediately after service. Coincidence? I don't think so. Most disturbing is the expectation of a high quality product that simply has not proven true to date. Far more major repairs than normal and no sympathy from the dealer or Volvo itself. Wishing I had bought another Honda. Pros: convenient location - maybe a good product, but not sure now Cons: not customer service oriented, misleading and questionable more
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