Like so many other reveiws I have read on the web (now at least), I wish I could grant it a half star instead of a whole star. I purchased a new car in June and at the very last minute the car company told me they financed me through a different company than originally discussed. From the point it was.. Welcome to Drive Financial... ugh. In the first weeks of my relationship with them, they insisted I was married and had another car with them that was in default. Im a bit confused by this since they use SSNs (every time you call.. .giving some stranger your FULL SSN???) addresses, DOB and everything else to verify who you are. After a week of arguments and me telling the dealership they were about own the car again.. they realised I was not the same person as the one they were referring to. The only ""likes"" we had to each other were similar names and we both resided in the same state... thats all. \r
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Ok.. so I got over that issue.. I decided to make my payments each month via thier option and charge of $10.95 per payment. I did this because it seems like the most direct route to assure they would have said payment on record and in hand when due. Every month I make the payment online, every month I pay $25-40 more than due. About 3 mths ago I called and asked if they could change my payment due day by about a week.. they informed me that if I needed to pay on the 1-2d of ea month, it wouldnt be considered late anyways. So.. left the due date at the 27th, pay on the 1st of each month. \r
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Today I found out someone has changed my business address in my acct. Called DF to find out why. They cant explain, matter of fact.. no one has EVER noted or been in my acct according to them. Oh, and even though my payments arent ""Late"", im paying some extra $20 PER DAY fee for every day between the 27th and 1st for the past 3 mths. Horrid horrid service, extremely misleading. Ive faithfully paid, OVERPAID each mth. This company has NO SECURITY on your acct.
Pros: I can refinace with someone else and fight back on companies like this.
Cons: That I wasted my time with this ""Business""
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