Springs Automotive Group

My salesman Derek was great and overall as a team these guys have it together. They really try to work with you no matter what situation your in. Im going to send my family here. more

Car buying can often be a pressure-filled situation - this was not. We let Guy know the type of vehicle that we were interested in purchasing and he found it. Financing the vehicle was easy. There were some delays in getting the vehicle to us from California, however it reached us in time and there were no problems more

Rich the sales man and the finance office went above and beyond to make sure I was completely satisfied I will highly recommend other customers to check out springs automotive more

after purchased of vehicle, found some problems. Contacted Brian Canady, he was very helpful and concerned about my problem. Springs automotive was fantastic in getting right to my concern and problem. Everything got fixed and We will definitly reccomend Springs Automotive to all.Excellant service and they do care about every customer.... more

When first shopping around for a vehicle, we were impressed with one of the salesmen that helped us find a vehicle. After going through the process and getting to know the the team i was very disappointed in the behavior of the people we go to for assistance in financing. There should be an age limit for those who wish to be a salesperson if they choose not to act in a professional manner, this is unacceptable , you would think that you would treat your customers with respect as your customers are the ones that refer you whether or not they purchase a vehicle from you. I will definately be sure to let my family and friends know NOT to go to SpringsAutomotive. RESPONSE FROM Springs Automotive Group: Hi Linda,
I completely agree with you that our team should treat EVERY CUSTOMER in a professional manner. If you please let me know the person that upset you, I will handle it internally. I am so sorry for your bad experience and I want to make it right for you. Please call me directly at 719-477-0900 or email me at briancanady@springsautomotivegroup.com ... I appreciate your feed back and I hope in time to earn back your trust as 1 bad person does not make up who we are. Again I am sorry and please call or email me to let us make it right. Thanks
Brian Canady
719-477-0900 more

I really enjoyed dealing with TD and Mike at Springs Automotive Group. Our decision was not an easy one and after test driving several options, we purchased one vehicle but are still looking for another. Springs Automotive Group will be our 1st stop when we are ready for vehicle #2. more

I wanted to purchase a vehicle that was easy om gas since my current vehivcle is a Hemi. My salesman LUKE worked very hard to get me a loan on the vehicle I wanted. The Company even worked with me on my down payment. I HIGHLY recommend LUKE as a professional,helpful salesman. Ask for him when u call,email, or go into the Dealership. more

Thank you so much for getting me financed when no-one else could, I am happy with my car we all fit comfortably. more

Service was very great. Very team oriented. more

This sales person was AWESOME! He was pleasant and always made me feel like I was his only customer and my satisfaction was very important. I would recommend him for anything. I love my new Ford Escape and would not trade back for my Ranger, even if I could. Thanks for taking such good care of me. My loan payments are already being taken out of my weekly check and I have my new plates. Thanks for everything. more

I had been looking for a truck for a very long time I was also looking for an s.u.v for the family. I ran into Tony last Friday and he explained to me that the best think for me to do was to get into them and just drive them, pretty simple concept. They had just gotten an avalanche in and tony told me that it wasn't clean yet but i could drive it to see what i thought, I loved it from the beginning i liked the comfort of an s.u.v yet i can still pop the back open and throw whatever i want back there. There wasn't much to negotiate as they gave me there best price up front with an extended warranty. I will most defiantly buy from them again thanks Springs Automotive Group and Tony :) more

Lou worked with me to get the deal done at monthly payment I can afford. more

Got an awesome deal on a great car &, i am loving it, Josh more

I went in last saturday and they haven't called me back with the information . You have to call and call about the status . So i would never go back there again the sales people play to much and put your information to the back. RESPONSE FROM Springs Automotive Group: Rashada,
I am sorry for your bad experience. The Salesman you were working with is no longer with us and with that transition sometimes comes bad follow up, due to the sales person not telling me what deals he was working. I am not trying to make excuses, I just wanted you to know what happened. Again, I am very sorry for your experience and if there is anything I can do to help you change your opinion about my store, please dont hesitate to ask. You can reach myself or my management team at 719-477-0900 and we will take care of you and I will follow up with you personally. Thanks for your comments.
Guy
Owner/GM more

My husband and I purchased a vehicle and paid in full. The car needed a new windshield and we had asked for a tune up on the vehicle. This was on wednesday when we purchased the vehicle. We were told that all this would be done and that we could pick up the vehicle on friday morning. I called on friday and the windshield hadnt been put in. Mind you I live out of state so to wait longer was unacceptable. When I told them I was promised it by friday morning no one seemed to know. They finally called me friday night about 7:45 to let me know it was ready.I wasnt going to drive 35 minutes at that time to pick up my vehicle. I picked up the vehicle on Saturday. I was promised a extra remote and was told they would program it. When they gave me the remote I was told they couldn't program it and gave me the remote anyways ( I took the remote to a place where I live in New Mexico when I got home and it took them all of two minutes to program it and I had to pay for that). Later that morning,I had to turn around halfway to my parents house(about 20 miles in) because I had no working brake lights. I called them and I took it back. I was told they were working when I left or so they thought. It was a brake switch that was bad. They did however fix that. By this time I was totally frustrated. I was NOT compensated for anything. I do not feel like the inspection was done on this vehicle and I know that the tune up wasn't done as it was/is still idleing ruff. I felt like once we paid cash that it didn't matter at that point as they sold a vehicle and got their cash. I paid them in full and they didnt have to wait for their money yet I had to wait extra days for my vehicle. You would think by paying in full that this customers vehicle would of been a priority. more

I just bought my first car, and these guys help me get the car I wanted and they did it fast if you want a hassle free car buying expierience, then head over to Spring Automotive Group, ask for Rich Or TD, and get the car you've always wanted today. more

I bought a Mitsubishi Eclipse from these guys last year. Today I brought it back to trade in. I owed about 600 on the eclipse so they paid it off, and got me into a 97 mercury mountaineer for about 6000 w/payments I can afford. These guys are the greatest dealership in colorado springs in my opinion, and I will but all my cars here from now on. more

Luke and Lue were amazing to work with. It was the best experience we have had with any other dealership. more

Well the people there are very nice, everything is very over priced and they told me they would give me an alignment and they never did. They will tell you anything to make the sale. They are unable to answer simple questions like what is included in their 200 point inspection. But like I said the staff is very friendly and nice. RESPONSE FROM Springs Automotive Group: Lynne B~
Please accept my deepest apologies from our sales person to you for not following up with you to schedule a time to fix your alignment. We are an honest dealer who DOES follow through with our word and if we missed your alignment, I would be more than happy to have you come in and get that fixed ASAP. In fact, I just called you personally to schedule a time to get that fixed. You can reach me at 719-477-0900 or on my cell phone at 719-232-1223. I am sorry that you had a bad experience and I hope in time we can earn back your trust and loyalty. I look forward to seeing you again.
~Oscar
719-477-0900 more

Luke Gomez was excellent. From the first contact i had with him on-line to the day i went in to pick up my car- Excellent, i will not ever buy another vehicle from anywhere else! more