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Service Care

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2812 5th Ave S (at Commerce Blvd.)
Birmingham, AL 35210

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(205) 956-3777
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Service Care - Birmingham, AL
Service Care - Birmingham, AL
Service Care - Birmingham, AL
Reviews
( 162 )
( 30 )
( 3 )
( 5 )
( 0 )

Best

I called and spoke with Paula about a power supply part I needed for my Sharp TV. She was very nice and looked up part and then went and got it to make sure they acutely had it i...

Worst

on two visits, the tech left and told me the washer was repaired. each time I did a load of washing and the same code F-20 came up that had been the reason that I called them on ...

super Serrvice 1/5/2012

The technician was excellent.......his name Van Hertenstein. He repaired my ice maker and saved me from having to buy a new one. HE WAS GREAT !!!! He came early in my time period more
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washer repaired 1/1/2012

Excellent service,I was very pleased.Mark is is highly skilled, a credit to the company. Thank You so much Paul Smith. more
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Very knowledgable and helpful! 12/30/2011

Van Hartenstein was our service tech for the last several days. We had to order two parts: one for the oven and one for the fridge. He was persistent in keeping up with our orders and making sure they were installed quickly when they came in. He definitely knew his stuff and if he didn't know something, he found it out and let us know later. Very impressed! more
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Excellent service. On-time, courteous, and helpful. 12/27/2011

Our service repair man was on-time, courteous and very helpful. He was great at answering my wife's questions and helped her understand what the problems were. Best yet, he fixed our problem and our dishwasher is workign better than ever! more
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Lg French door frig repair second call 12/27/2011

Had to call for additional repair for our refrigerator due to a leak in line to ice maker. Pleased to say the truck roll fee was not charged since we were still within the time period of the first service. Service was efficient, quick amd clean. RESPONSE FROM Service Care, Inc.: Van (our technician) spoke very highly of this customer, and I'm sure he felt bad that their water supply line developed a leak just a few months after we replaced the water valve in their refrigerator. Just bad luck really, but easy to fix and we were glad to do it. Hopefully it will continue to run like new for a long, long time, but we'll be here if it doesn't. more
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Whirlpool Range Repair (Inv # 274388) 12/23/2011

Another great experience with Van. He confirmed the problem we were having with the folks at Whirlpool, and he was able to replace the part and get us back cooking again. He is such a pleasure to work with. more
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Refrigerator Ice Maker Repair (Inv #274385) 12/23/2011

Van did a great job identifying the problem and subsequently replacing the ice maker component of my Whirlpool refrigerator. He was a pleasure to have in our home, and we enjoyed his good nature even in light of our bad mood! more
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Good Service except for the ordered parts wait time 12/21/2011

I was very happy with the service other than the fact that it took several days for Panasonic to ship the parts to fix the tv. RESPONSE FROM Service Care, Inc.: First of all, Robert was a pleasure to have as a customer, but he was right! It *did* take a long time to get these parts. We ordered them the same day we went to his home, five days later we got two of the three parts needed, then seven days later we got the last one. It's always embarrassing for us to have to wait this long for parts, as it makes us look very bad. I'm glad we got it fixed, but it sure would be nice if we didn't have to wait so long. more
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Service Care has always provided the best service and personnel for our appliance needs. 12/21/2011

Professional, Expedient Service. Courteous, Professional Personnel. A pleasure to have in our home. We have always had good experiences with Service Care. RESPONSE FROM Service Care, Inc.: Thank you! I hope we can serve you again. We also have been providing television repairs for Jefferson county and beyond for over two decades. more
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good experience 12/14/2011

The guys were nice and knowledgeable. Honestly, better than I expected. Charles more
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invoice # 274313 12/1/2011

worked well through a complicated issue more
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see below 11/23/2011

They were very effecient & courteous They kept appointment - called me on the original day I had requested when they had a cancellation more
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Prompt Repair 11/22/2011

Quick appointment. Technician called before he came and arrived within the scheduled block. Part arrived faster than anticipated and freezer was repaired quickly. more
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Another very satisfied customer 11/22/2011

Joe Cagle, the Service repairman, was very professional and knowledgable. Did a quick analysis of the problem, ordered the necessary part and returned to my residence within two days to repair my refrigerator. Hopefully, there will not be any problems with this repair job; but I know that Service Care Inc. will take care of it should issues arise. more
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Prompt and Courteous 11/21/2011

Prompt service, fair prices more
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no complaints 11/17/2011

Very happy with the entire service experience with the acception of the cost! RESPONSE FROM Service Care, Inc.: I'm glad you were very happy with the experience, if not the cost so much. I'm sure this is much better than if you were unhappy with everything *but* the cost. :) Just in case, I checked our pricing guide to see if the price Joe charged you was in line with national averages, and he actually came in about $35 under what the pricing guide quoted. more
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Excellent response time, and great service 11/16/2011

Prompt response to my call, knowledgeable repairman. more
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TELEVISION & APPLIANCE REPAIR

Owner Message

  • Service Care - "Professional Service by People Who Care" - Appliance & TV Repair & Service - ALL Brands - Certified Master Technicians - We Sell Parts - Prompt Reliable Service - www.servicecare.net. Repair & Service All Brands - Factory Authorized & Trained to perform factory warranty repairs - We Service & Repair: Washers,Dryers,Refrigerators,Freezers,Ranges,Dishwashers,Microwave Ovens,Air Conditioners,TV's - VCR's,Stereos,Camcorders,Fax Machines,Copiers,Printers,Monitors,and More

Additional information
  • Hours: Mon - Fri 8am to 6pm Saturday 9am to 1pm
  • Payments: Discover, Master Card, Visa
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