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Service Care

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2812 5th Ave S (at Commerce Blvd.)
Birmingham, AL 35210

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(205) 956-3777
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Service Care - Birmingham, AL
Service Care - Birmingham, AL
Service Care - Birmingham, AL
Reviews
( 162 )
( 30 )
( 3 )
( 5 )
( 0 )

Best

I called and spoke with Paula about a power supply part I needed for my Sharp TV. She was very nice and looked up part and then went and got it to make sure they acutely had it i...

Worst

on two visits, the tech left and told me the washer was repaired. each time I did a load of washing and the same code F-20 came up that had been the reason that I called them on ...

Great service 12/15/2012

December 13, 2012, Craig Harris came to our house to repair our microwave oven. He was prompt, friendly, and did an assessment of our problem. He then explained what was wrong and how he would have to get a part at the warehouse to correct the problem. He got the part,called back like he he said he would and then repaired the microwave. He was a very good representative for your company. We were very pleased with the whole process. Thank you. more

Great Job 12/11/2012

I messed up trying to replace the dlp chip in my Toshiba DLP and wouldn't turn on. Hal came and fixed it rather quickly. My only complaint was we had to reschedule a couple of times because they didn't come at the time we agreed. Other than that I am glad to have my tv back. It didn't cost me as much as I thought it was going to be. I am a happy customer. THANKS HAL! more

Serviceman seemed knowledgeable and converted the grill to the eyes. 12/10/2012

We called to have our grill unit on top of our Jenn Air dual-fueled stove exchanged for the double gas eyes: we had all the parts. While the serviceman seemed very knowledgeable, the price of $200.00 + dollars seemed a little high. Then, in two or three days when I tried to manually punch in the temperature of the dish I was cooking, the majority of the buttons that heat the electric oven would not work. The only setting that would work was the 325 degrees. I explained this to the company, and they sent a serviceman back to the house. He explained that the complete panel had to be replaced at a cost of $400.00 + dollars. I simply do not have that kind of money now. My husband and I are retired, and spending $600.00 on our oven in one week is something that we can't handle financially afford. The oven was working before we had the kit inserted, and I guess I should not have had the eyes put in the stove top. more

Excellent 12/8/2012

Called before arriving, arrived on time, worked promptly, and explained what was being done. Very satisfied with the work of this company! more

Prompt and On Time! 12/4/2012

The tech (Craig Harris) that came out to our home to service our refridgerator was very knowledgable and showed me exactly what was wrong. The repair was very quick and the tech was very professional. Thank you! more

Craig provided prompt, courteous and efficient service. 11/25/2012

Invoice# 291003 Craig came out in a timely manner. Evaluated the nature of our problem with the dishwasher. Gave me a timeframe on when parts would be available. We are currently up and running! Thanks Craig/ServiceCare. more

He did great 11/20/2012

Everything runnning good so far more

I did not get a copy of the complete work order for my records. & would like one sent. to. my Home. 11/18/2012

None RESPONSE FROM Service Care, Inc.: If there's something about the service that lead you to give us a 3 out of 5 for the total experience, I would really like to know about it. I see we were contacted on the 7th, and were at your home on the 8th with the parts and completed it the same day. I'm curious what we did that lead to a score this low, and I would like to make it right. Thanks! Toxey McDavid (toxey.mcdavid@servicecare.net) more

My front loader washing machine locked up and would not unlock. I called Service Care that morning and Craig came that afternoon. 11/14/2012

I called Service Care in the morning to repair my washing machine. Service Care had a cancellation and were able to come that afternoon. Craig identified the problem in a timely manner and was able to fix it that afternoon. He was very efficient and I was very satisfied with the repair of my washing machine. more

Good Experience 11/14/2012

Service rep was on time, professional, even found a problem that three other service men from LG and HHGregg missed. It made the problem better but I think the root of the problem is in the design of the refrigerator itself. Icemaker still doesn't make enough ice but improved after his visit. Very pleased with the service. more

great 11/9/2012

great service more

Prompt, polite and knowledgeable 10/16/2012

Service Care sent out a person quickly. He was on time and seemed to know his work well. He was polite and informed me of all the issues with my appliance. He returned and fixed my appliance leaving no mess. more

VERY PROFESSIONAL 10/15/2012

EXCELLENT SERVICE. THANK YOU. more

We couldn't be happier ! 10/14/2012

For almost 2 years, we have struggled with the service group of another company here in town, who have been unable to repair the gas range they originally installed. I finally gave up on them and called ServiceCare. Craig Harris and Joe Cagle came immediately, and were able to quickly assess the problem and make the needed repairs (even fixing what the other company broke!) It's great to have a working range again, and I highly recommend this group to anyone. more

Excellent service! 10/11/2012

I will call service care anytime I need appliance repair and request Joe as my repairman. He was obviously very knowledgeable and worked hard and in a timely manner. more

Outstanding work and easy to work with. 10/11/2012

Good coordination in terms of scheduling. They were flexible, so that they didn't disrupt our work. They arrived when scheduled, performed to our satisfaction and when they left - well, the only evidence they had been there was cleaner carpeting! What more do you want, a box of chocolates? more

AWESOME SERVICE! 10/10/2012

Kevin Wachs is my new best friend. He was so nice and fixed our refrigerator. I highly recommended ServiceCare to all my friends. more

great job 10/10/2012

The repair man did a great job. more

Great service 10/8/2012

Great service both from technician who took my call and made suggestions for me to try first to improve quality of dishwasher, to the serviceman who came out and checked the machine. more

Refrigerator light was blinking "service" 10/8/2012

came in an hour after i called. did a great job!! more
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TELEVISION & APPLIANCE REPAIR

Owner Message
  • Service Care - "Professional Service by People Who Care" - Appliance & TV Repair & Service - ALL Brands - Certified Master Technicians - We Sell Parts - Prompt Reliable Service - www.servicecare.net. Repair & Service All Brands - Factory Authorized & Trained to perform factory warranty repairs - We Service & Repair: Washers,Dryers,Refrigerators,Freezers,Ranges,Dishwashers,Microwave Ovens,Air Conditioners,TV's - VCR's,Stereos,Camcorders,Fax Machines,Copiers,Printers,Monitors,and More

Additional information
  • Hours: Mon - Fri 8am to 6pm Saturday 9am to 1pm
  • Payments: Discover, Master Card, Visa
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