Service Care

I highly recommend Service Care for your appliance needs. They are polite, prompt and very professional. They know the products they service. I highly recommend them. more

Nothing to add to what I said in the summary. Good people to do business with. more

As always, SeviceCare was quick to respond, diagnose and repair. Their representatives are a pleasure to deal with and pricing is always more than fair! Highly recommend for any appliance repair. more

Very professional and wonderful customer service! more

Icemaker was making half-$@!#% ice, called Lowe's for a recommended repairman. By the grace of God they recommended SERVICECARE. the staff were beyond friendly & the tech I talked to answered all my questions and tried to resolve over phone. He made an appointment 2 days later (I had called someone else and got one week). Rick called on appointment day and said it would be 15-20 minutes, he showed up in 15. Rick diagnosed, explained, and fixed the problem in less than a hour. Parts were on the truck so no "I have to order, see you in 2 weeks". Rick gets 10 STARS and I hope I never have to use SERVICE CARE again but I have you guys on "SPEED DIAL" if I do! GREAT WORK!!!! more

I was very pleased with the service. The technican was on time and very friendly. I will definitely use ServiceCare again. more

Extremely satisfied with our experience. more

Blake was like a family member, determined to fix my problem. - and he did! Could not be more pleased. more

Tech: Joe Invoice # 300801 Deposit: $85(no repair) Date : Aug 1 Called back Aug 2 with inflated prices. RESPONSE FROM Service Care, Inc.: I read this review and looked into this repair, and I believe there is confusion about our estimate that I would like to clear up. According to our GPS logs, Joe was at the customer's location for 33 minutes (that's about average for an inspection and diagnosis of an appliance). The tech did not bring the parts the customer asked for, but most likely he was unable to determine which parts were needed by the customer's description over the phone. That's not unusual. The prices Joe provided would have included the diagnostic, labor and parts and tax, not just the parts. We do not sell parts to the public, so he would have quoted a price that included installation and everything else. The "CE" code that indicates a Thermistor problem is for a washer. There is no "CE" error code listed for their dishwasher in customer documentation or any other source I could find online. I would be happy to talk to the customer to explain how we could take care of their dishwasher if they call our office at 956-3777 or send us an email to service@servicecare.net Toxey McDavid, Vice President, Service Care. more

The service tech (Ron) was very polite and professional. I stayed with him and he explained exactly what the problem could be. If we have any further problem, I will call for service. Thanks. RESPONSE FROM Service Care, Inc.: Hello James, I'm glad Ron took care of you. I'm not surprised that he was polite and professional, he's an excellent member of our service team. If there's anything we could have done to improve the total experience, I would love to hear from you. Toxey McDavid, 956-3777, service@servicecare.net more

Employee (Houston) came in prepared Had parts.... Completed job and cleaned up afterwards. more

Great service!! Quick and reliable more

My experience with Service Care was excellent. The technicians who came to our house were polite, on time, knowledgeable, thorough, and completely fixed the problem in a timely manner. I could not be more pleased with the service and would highly recommend Service Care to anyone who has any sort of household appliance issue. We will be calling them again for any issues that arise! more

Great Service, I would use them again. more

Excellent job, arrived on time more

Barry is a great technician who really knew what he was doing when working on the TV. more

I paid almost 300.00 for a job that took a 55.00 part and app. 30 minutes of work. They could be more upfront with their prices. Not cheap in my book. more

I would highly recommend Service Care to anyone needing specialized service for their appliances. This is was the best! more

Technician was very polite and nice but seemed stressed about how long the job would take plus I was told when scheduling that he would be out between 9-12. He didn't arrive until 12 and I had to leave around 2:45. The technician needed help getting my range back in place so it is still not in the original position plus the rubber gasket was torn and mangled. Not a satisfactory job. more

Invoice #: 292389 Technician name: Craig Harris Mr. Harris was prompt, informative, and professional. He quickly repaired my dryer and educated me about dryers and dryer repair during the process. I was very pleased and will contact ServiceCare and Mr. Harris again if the need arises. more