Pure Cleaners

First of all, I love that Pure Cleaners picks up and drops off my clothes at my doorstep, so I don?t have to drag my laundry around the city; it doesn?t get any more convenient than that. They arrived when they said they would, they were polite and professional and returned my clothes nicely folded and in superb condition. And for being a first time customer, I received a discount of 40% off my dry cleaning. The price was so much lower than I expected, to be dropped off back and forth in NYC? You can?t get that anywhere more

As long as I live in Manhattan, this will be the only cleaners that I use to clean my home. They pay so much attention to detail. When I come home it smells great, its spotless, and my dry cleaning and fresh direct are put away perfectly. They are also friendly and honest which is refreshing after some of the other services I have used in the city more

One of the best cleaners I've ever used. In October I brought in some shirts and a suit with a wine stain on it and a pair of jeans to be hemmed. The suit came out perfect, and the jeans are great. I have been using Pure about once a week and the quality remains consistently good. You won't be disappointed. more

Ok, if you have failed with other dry cleaners in Manhattan, do yourself a favor and go here. They get just about anything out. My boyfriend's shirts are so clean now?.they make them like new every time. (they are actually the only cleaners I've been and were able to keep his white dress shirts ""white."" seriously) Also, I have sensitive skin and I've been looking for a dry cleaner that does not use harsh chemicals on my clothes, and I've tried many places, and my skin reacts almost every time. Pure uses some organic stuff and enzyme soap, and my skin is trouble-less since I changed my dry cleaner. Plus the owner is really nice. They remember you here! more

I love the fact that Pure Cleaners is a green dry cleaner. My clothes never come back smelling like chemicals, only clean and fresh. I have used them a few times and so far I am very satisfied. They have gotten multiple stains out of my shirts and pants. A huge bonus in my book was when they replaced 2 buttons on my shirt for free and without me even remembering to ask. more

Worst customer service ever. Called them twice to pick up my dry cleaning and they never came. The first time they came they refused to pick up the bag because it wasn't one of theirs - it was our first time using them, of course the bag wasn't one of theirs! Three days later my doorman told me what happened. I called them again, the guy was sorry and promised he'd pick it up that day. 2 days later, it was still in our lobby waiting to be picked up. I called them back a third time and was told they'd pick it up that day but couldn't promise when I'd have the clothes back. Go somewhere else - these people are rude and useless and totally unprofessional. Pure CRAP. Find somewhere else. more

Pure has a great customer first attitude and after using them for almost 6 months I can say that I trust them with my expensive suits ad my wife's dresses. It's not an easy task to earn my trust with our clothes. I recommend you asking for Aqeel if you are a new customer. He just gets""it""... you will understand when you meet or speak to him. I have tried the other 2 cleaners in the area and were disappointed with both. Is it too much to ask that if there is a missing button you replace it... for free. more

I have been using Pure since they opened. I found them on Google and they offererd me a new customer discount. I live uptown but they pick up and deliver my clothes for Free. They are very friendly and clean everything from our coats, UGG boats, and bedding. Josh is a pleasure and my doormen reccommed this cleaner to other tenants. I even trusted them with my wife's wedding dress. more

I'd give 0 stars if I could. I had the exact same experience as the girl who wrote a review a few below mine. They picked up my clothes a week after they said they would. I had very expensive clothes in the bag and was sketched out by leaving it downstairs in eyesight of everyone living in my building everyday, so each time I still saw it downstairs I would call them and they'd say that their guy came to pick up and ""couldn't see my bag,"" which is hilarious because even my friends in my building called me out on it since it's the first thing you see when you enter the building and my name is in huge font across the side. So they finally pick it up after I yell at them on the phone and say it'll take them a week. A week later, sure enough, nothing downstairs. I call them and they ask if they can bring it a day or two later. Why should I have to call if they're the ones constantly changing pickup/dropoff times? It's so rude. That's not how to run a business. If they need more time, fine, but call the customer and let them know so that we're not camping out at home between 11am and 3pm so that our thousands of dollars of clothes doesn't just stay unwatched downstairs. more

I will never go anywhere else. the cleaning is superb and the delivery is quick. Everybody loves them! They have great online service. Great job! more

I have used Pure Cleaners 3 times now & I have always been happy with the service and the quality of the cleaning. Each pick and delivery has been hassle-free. My doorman even likes the delivery guys! I love the fact that I can sign up for a pick up online, drop my clothes at the front desk downstairs and go on with my day. The last thing I need to worry about is my dry cleaning As far as Ia m concerned they have my business for life! more

Pure Cleaners is either just simply incompetent, or they are insanely greedy and stupid to overextend themselves by offering too many Groupons. Either way, I will never trust them with my clothing again, and I strongly suggest that you don't, either. I had a Groupon for $50 worth of dry cleaning here. It sounded like an awesome place. Free pickup and delivery? Next day service available? Amazing! Monday evening: Fill out convenient online form and request a Tuesday pickup with next day drop-off. Receive an email confirming my order and telling me someone would be in contact with me to to confirm. Tuesday morning: Leave my clearly labeled clothing with my doorman. Tuesday afternoon: Wonder why no one has contacted me to ""confirm"" pickup. Call Pure Cleaners. At first they have no idea who I am and have never heard of my order, and then say ""oh yeah, we've been busy... we'll pick it up today. And we'll have it to you Friday."" I am disappointed and a little bit wary because this seems sketchy, but I agree. Friday evening: Go to pick up my dry cleaning from the front desk. It's not there. I have a sinking feeling. Pure Cleaners is closed. I want my clothes back. Saturday morning: Call Pure Cleaners. Again, they have no idea who I am at first. Can I describe my clothing, they ask. Hmmm, weird, my name is ""not in the system"". Spell out my name three times. Cite online confirmation. He has to call me back, he says. Thirty minutes later, I am called back with what seems like five different stories. My head is spinning. I am upset and worried I will never see my clothing again. After a lot of awkward silences, the man finally settles on the story that someone came Thursday to pick up my clothes and there wasn't a bag there. Or Tuesday. Oh right, Tuesday. Since this has been so sketchy already, not to mention I live in a doorman building and have never had such a problem, I am not inclined to believe him. But I ask why, if that was the case, no one called me to let me know. No explanation. ""I apologize, we should have called you"" he says. ""I just want my clothes!"" I say. ""Listen, miss, we pick up from all over Manhattan. It is really inconvenient for us, but we pick up."" ""IF IT'S SO INCONVENIENT TO PICK UP DRY CLEANING, THEN WHY THE F**K DO YOU RUN A BUSINESS ADVERTISING THAT SERVICE?!?!?"" I call my front desk. No one ever came for the clothing. It is still in a laundry bag in the concierge closet. Untouched. At this point, thank god. I call back Pure Cleaners. They again insist that they did come for the clothing. Thursday or Tuesday or something like that. Uh huh, sure. They want to ""make this up to me"". I inform them that based on my experience over the past week, that is not a risk I am willing to take. more

Finally a one stop shop for quality dry cleaning and expert tailoring! At Pure Cleaners you know that your garments are well taken care of and it's done on time and with a smile. I would recommend them anytime...pick up and delivery makes it especially easy to use this environmentally responsible neighborhood business. more

I recently got married and someone spilled red wine all over the back of my dress!!! I know no one ever wears the dress again, but it's my wedding dress and I wanted to save it! Thank god pure cleaners got the stain out. It literally looks like new. And they packed it up for safe keeping as well. They truly are the best! They also always clean my ugg boots once the NY winters destroy them. They have the magic touch! Pros: Can get stains out of anything! Cons: hm, nothing more

Use them when I lived downtown and still use them on the upper east side. Would reccommend. Pros: Attention to Detail. Free PU & D. more

Finally a great quality cleaners in Tribeca! A welcome addition to the neighborhood!! Pros: high quality, reliable more

Finally, a neighborhood cleaners that cares for our environment that is inexpensive, reliable and has an amazing turnaround on tailoring. The staff is amazing. Its conveniently located in the Tribeca area. And whether they pick up or you drop off, you feel the commitment and care towards your clothes that Pure Cleaners has. Thank you for your AMAZING SERVICE!!!!!!!! Pros: Great Service, Eco-Friendly, Inexpensive more

I can’t say anything bad about this business from the moment I walked in, they were friendly and polite. They were able to accommodate my last minute needs. I was calling around for some tailoring and happened to come across Pure cleaners, they were the only cleaners that welcomed my last minute pant fitting and didn’t treat it as a inconvenience. Since then I have been using their services and haven’t yet had any problems I am happy to vouch for Pure Cleaners and would recommend them to EVERYONE!!! Pros: Friendly, Inexpensive, Reliable more

Super convenient pick up and drop off service. They also do a great job cleaning my clothes. I'd recommend them to anyone in the Tribeca area or for that matter anywhere in the City where they are willing to pick up and deliver. Prices were at least 20% lower than my previous dry cleaner. Pros: Fantastic delivery service more

Pure Cleaners has been amazing-- it has great service, good prices and all my clothing always comes back perfect. I trust them with all of my clothes and feel confident with the service. In addition, the people are really nice, accommodating and willing to get you anything you need even on short notice. Pros: Inexpensive, Quick, Convenient, High Quality more