Olympia Moving & Storage

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8820 Skokie # 228
Skokie, IL 60077

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(800) 399-0589
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Olympia Moving & Storage - Skokie, IL
Olympia Moving & Storage - Skokie, IL
Reviews
( 21 )
( 9 )
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( 6 )

Best

Olympia Moving and Storage did a terrific job on my move. I just lately reccomended them to a buddy who moved last week. The movers had been so friendly and really professional. I...

Worst

The worst experience anyone could ever have, I was only moving 30 miles away from my previous location. So it has nothing to do with distance but everything to do with negligence ...

Great guys at this place 12/1/2010

There good guys at this place I used them before no b.s. there straight up with the cost. The reps for all the moving companies are pushy as hell but I guess they gotta be. No bs I got 10 calls after putting my info in one of the damn websites. But I found out these guys have there own web site and 800 wtf right? I moved from AZ to FL to the Chi just a year ago I gotta say these guys are good. more

Great service! 11/24/2010

Very friendly movers, great price, smooth transition! Everything with our move went well with this company. No complaints and the price was right. I would definitely recommend this company if you have to move. The movers were speedy, professional, and very hard workers. more

teriffic job guys 11/23/2010

These guys are terrific I have been in the suburbs my whole life now I am living on my own. Besides my parents fridge of course. I was terrified being my first time moving my own stuff to my own apartment but these guys were great I had a 500 budget and stayed under it. They did show up at 3 when they were supposed to be there at 2 but I could care less it was saturday.:-) more

great guys call asap 11/18/2010

There good guys at this place I used them before no b.s. there straight up with the cost. The reps for all the moving companies are pushy as hell but I guess they gotta be. No bs I got 10 calls after putting my info in one of the damn websites. But I found out these guys have there own web site and 800 wtf right? I moved from AZ to FL to the Chi just a year ago I gotta say these guys are good. more

call these guys i will again :-) 11/17/2010

So these guys showed on time and all but broke a box of dishes. But other than that I have no complaints. The ran around my apartment padded all my stuff and headed to my new place in skokie the whole thing too 4 hours I was told 3 but its cool i guess. Kinda po'd about the dishes but what ev they filled an insurance claim thingy so im getting paid for them. good job but be more careful :-) Sarah R* more

Great job boys!! 11/17/2010

I am a working mother so I had no time to pack or anything these guys did EVERYTHING! I opened the door the driver came in and gave me a quote and went to work they packed my whole house in like 2 hours and were talkin 5 rooms here. Anyway we were in our new home so fast i could not believe it! 8 hours to pack and move me. I forgot to mention that the sales guy Ben had them pack my 2 50 and 47 inch expensive tvs for free! I will be sending all my friends and family to these guys! more

Best one so far... 11/15/2010

This company Olympia really knows there stuff! The quote there sales guy ""Dan I think his name was"" gave me a quote of 2 to 4 hours to move my studio from rogers to the North western campus area they did the job in 2 flat! However I am not giving a five star rating because I wanted to be picked at 1pm and they came at 2 even though I was on time for class I didn't like having to jog there! Either way thank you Olympia more

Great company search no more... 9/15/2010

These guys were great. They worked very quickly, and took care when wrapping and moving all of my belongings. I moved out of a building with a very narrow and steep stairwell and they did not have any difficulties, and did not damage my furniture, or the walls. The guys were very professional, and made me feel comfortable (as a girl moving alone, this was important to me). They also had very competitive prices, which is always a big plus! The guy I dealt with on the phone Ben reed was also very friendly and helpful I believe. I had to change my move date after I had already made my reservation and they had no problem switching days for me. I would definitely recommend them to friends and plan on using them again in the future. more

Olympia Movign and Storage 8/23/2010

DO NOT USE THIS COMPANY for your future moving needs. Do yourself a favor and reserach it before you sign up with , them. My moving experience from Chicago to Hoston using Olympia Moving was the morst horrifying experience I ever had, and by that I mean the delivery part not the pickup one, which was ok. They delayed my delivery date by 16 days, the driver that performed the delivery was absolutely beyond control, his customer service could be rated -1000 , he insulted me, used expletitives, threatened me to take my property back tostorage if I won't pay him upfront the remaining balance, BEFORE his helpers would deliver my stuff to the apt, charged me an additonal $340 to deliver my staff to my apt because the term ""entrance"" in the contract is vague therefore subject to his interpreatation. As a single woman, I was helpless and defensless with this guys and at the end of my wits after the whole movign part was over. DO NOT use this company, if you want to preserve your sanity and cash and get the level of customer service you are paying for. more

Horrible customer service. 8/6/2010

I would not advise anyone to use Olympia Moving and Storage based in Skokie, IL. We were moving from Illinois to Connecticut and our contract stated that deliveries of 601-1000 miles would be made in 1-10 business days. Our customer service rep, Zula, also stated that there were trucks going to CT twice a week. She assured us that we would receive our delivery within 7-10 business days. After giving her an exhaustive list of our belongings and # of boxes that we would be moving, I received a quote of $1983 based on 4,000 pounds. Once the contents of our condo were placed on the truck and weighed (now it's suddenly almost 5,000 pounds), the price shot up to almost $3,000 (almost $300 of that was from the enormous amount of tape and boxes that the movers used). We started calling the company the following week to determine the status of our delivery. We were told a different story every time we called. Finally, after sitting in a warehouse for 2 weeks, our items were packed onto a moving truck and departed from Illinois. When our delivery finally arrived on business day #12, there were only 2 people to unload the truck (the driver and some kid that he hired locally). It took them 6 hours to unload our items and bring them into our apartment. Olympia had stated that disassembly and reassembly were included in the charges. The driver and his kid assistant did not even try to reassemble our computer desk. They also put our bed frame together so haphazardly that we had to reassemble it ourselves for fear of it collapsing. I contacted the company to see about compensation for them being late and they offered me a measly $15/business day that they were late. They seem to think that being late is totally acceptable and will pretty much tell you so over the phone. Please DO NOT use this company for your moving needs. They will overcharge you, will not deliver on time as stated in their contract, and will not return your phone calls. Also, if they lose any boxes, don't expect to be compensated. Unless you can identify everything that was in the box and produce receipts for those items, they will not pay. Who keep receipts for everything that they own??? more

Nice Job 7/13/2010

Recently moved and had a really great experience with these guys. The crew was super efficient as well as super speedy too. They honestly exceeded my expectations. I wanted to post this review because I was very pleased with my service and would highly recommend them. Thanks again more

Horrible Experience - poor customer service, delays 7/5/2010

Booked my move through New Planet Moving for pickup 6/15/10 from 9-12pm in Chicago and drop off in Troy, MI on 6/22 or 6/23. They (for reasons unknown to me still) handed over the contract to Olympia Moving the morning of 6/15. I received no call the day prior as promised and Olympia called me 6/15 at 8am saying they would be there from 1-3pm. Had to rebook my condo's elevators, but Olympia still did not come during that time frame. Rebooked for 3-6pm but then said they would be there at 6pm. My building could not hold the docking bay open for them so they had to come on 6/16/10. Throughout the day was sitting in my apartment waiting for them to come or to call because Eddie (customer service) and Peter (dispatch) said they would call me back in an hour but would never return my phone calls when they said. My pick up did not occur until 1:30pm on 6/16, a day and half after the originally scheduled pick up. I had a maid and incoming tentent waiting for the movers to finish at 4:30pm on 6/16. more

Great job 5/5/2010

moved a few weeks ago with these guys and was very impressed with the service I received. The guys worked really fast and were extremely efficient. The quote Bridgette gave me was right on target as well. No damage to my furniture nor walls either! Very very pleased and will without a doubt use Olympia again and gladly refer them! Pros: fast! cheap! efficient! more

Job well done 4/26/2010

just want to write a quick recommendation. We used these guys a few weeks and couldn't say enough about their service. The guys were extremely proffesional, moved swiftly, and quite friendly and great price I must add. Great job! Pros: Fast more

Nice company 4/16/2010

Olympia did a really proffesional job. The crew used their time quite efficiently as well as swiftly I might add. The price was really reasonable as well. Im happy to refer their services to any one looking to relocate. more

Great Job!! 4/10/2010

I wanted to write you and your team a quick Thank You for my move last weekend. I have to say, I have moved several times over the years and have had both good and bad experiences, this by far was a great one. Alex and James were excellent, careful, and never stopped moving, and amazingly, not one thing was broken or scratched, not even a wine glass. You should know that I will be recommending your company to all my friends and family when movers are needed Pros: Great crew more

AVOID AT ALL COST 3/23/2010

TOTAL SCAM - Olympia Moving and Storage is a fraudulant company! AVOID!!! THEY HAVE an F rating on BBB! They keep changing their address and name slightly... Olympic versus Olympia , then 4901 Main St, now 8820 Skokie Blvd. #228 Skokie, IL 60077. Movers picked up my items in a budget truck. SHOCKED TO FIND OUT THAT THE DRIVERS WERE NOT IN AN OLYMPIA TRUCK AS INDICATED ON THEIR WEBSITE totally unprofessional, no one returned my calls or emails (even after extensive delays in pick up and drop off dates). this was a long distance, out of state move. After waiting over a month and assuming my personal belongings were missing or damaged, the driver finally calls and schedules a delivery at 5pm. Received a phone call at 9:00pm that the driver was outside my place (not an acceptable time to receive a delivery - not to mention that it's dark and I can't inspect my items properly). The driver tells me to drive my car to the gate of the complex. He doesn't think he will be able to deliver my items. I drive to the gate. The driver is in a huge semi-truck. The driver tells me he has to ride in my car so I can show him where I live (and i'm a single woman by the way - and it's 9:15 at night). We drive up to my unit...He tells me, ""no way."" We can't deliver this. We're not going to fit."" So I ask him what I'm supposed to do? I've been waiting for over a month for my stuff. He says it doesn't surprise him - he is an outsourced mover EVEN THOUGH ON OLYMPIA'S WEBSITE THEY SAY THEY ARE NOT A BROKER - and ""your items don't change hands"" He then proceeds to tell me I need to pay $400 for him to transfer my items to a smaller truck so they can deliver (obviously neither Shirish - the ""sales man"" nor Eddie - the long distance coordinator mention this possibility to me upfront) The driver then says this is a major inconvenience TO HIM! He had plans to go to the next delivery. Since all the moving truck companies (Budget, Uhaul) are closed, he tells me we need to wait until first thing in the morning so they can get the truck and do the transfer. I have a major deadline and important meeting the next morning - I wasn't able to go to work They bring in my items - a disgusting mess. The movers are not in uniform, they are dirty and wearing their pajamas. All my boxes are smashed, some glass is broken, screws are missing from my bed (they can't re-assemble my bed as stated in the contract -also, they said they wouldn't be able to put it back together (even if they had the screws) because they weren't the movers who disassembled it, and wouldn't know how to put it back together), big tear at the bottom of my chair, huge scratches on my expensive glass tables, huge scratch on the headboard to my bed frame, scratch on my bar stools, back of my dresser had fallen off (the entire dresser was broken and wobbly), damage to my nightstands, and MY QUEEN MATTRESS WAS COMPLETELY DESTROYED- they rolled the whole thing up in plastic! the coils were all bent! I call both Eddie and Shirish telling them how disappointed I am. They never return my calls, emails. I finally get in touch with Shirish (he answered the phone). After I tell him how horrible this experience has been for me, he says, ""Gosh, ... I'm sorry. Someone will call you back."" No follow-up from anyone. HOW TERRIBLE! SAVE THE HEADACHE! AVOID Cons: FRAUDULENT COMPANY more

You won?t be disappointed. A +Service!! 2/19/2010

I don't know about others, but my experience was nothing more but POSITIVE!!! 5 STARS all the way. My family was very happy. My father even gave them all tips $20 per person. These guys arrived right on time and did a grand job. ...? more

Many thanks...? 2/18/2010

Great Job Olympia! Alfredo, I hired your movers for the second time in last 10 months. As with the first experience with your company, the second time exceeded my expectations even further. On a very short notice, I called Olympia Moving and they managed to gather a crew of 3. Every one of your employees who worked for had the same high level of professionalism and courtesy as the first crew. As a business owner, I can say - your employees are outstanding. They take pride in what they do! That is highly commendable. I cannot say enough and do highly recommend your company. I will pass out your brochure to everyone that enquires and needs to move. Keep up the good work!!! more

Very friendly and outgoing....? 2/12/2010

I have used Olympia Moving Company for my move, and it was simply Outstanding! The set-up was great, customer service, but what really made the difference were the movers themselves. All three were hard working, took their job seriously and were very personable; I have moved 2 times in the last 3 years in the Chicago area and this was the first one that was problem-free and the first one where the movers were skilled and immensely knowledgeable. I would highly recommend their service to anyone moving in the Chicago area.. Very friendly and outgoing. Good experience over all.? more
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