Booked my move through New Planet Moving for pickup 6/15/10 from 9-12pm in Chicago and drop off in Troy, MI on 6/22 or 6/23. They (for reasons unknown to me still) handed over the contract to Olympia Moving the morning of 6/15. I received no call the day prior as promised and Olympia called me 6/15 at 8am saying they would be there from 1-3pm. Had to rebook my condo's elevators, but Olympia still did not come during that time frame. Rebooked for 3-6pm but then said they would be there at 6pm. My building could not hold the docking bay open for them so they had to come on 6/16/10. Throughout the day was sitting in my apartment waiting for them to come or to call because Eddie (customer service) and Peter (dispatch) said they would call me back in an hour but would never return my phone calls when they said. My pick up did not occur until 1:30pm on 6/16, a day and half after the originally scheduled pick up. I had a maid and incoming tentent waiting for the movers to finish at 4:30pm on 6/16.
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