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Mr. Appliance of Sno-King

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23030 Hwy 99
Seattle, WA 98133

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(425) 744-9700
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Reviews
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( 8 )

Best

We have been associated with Mr. Appliance for the past 5 years and have received exceptional service. I wish all vendors would supply our facility with such superb service.

Worst

They were initiailly super helpful, but then when it came time to get my part they never called me to tell me that my part was on backorder. The technician was out at the end of ...

unsavory business practices, shoddy work 1/28/2011

I've rarely had such a bad customer experience. They made two attempts at repairing the door of my oven. The first attempt was to replace the hinge. When this didn't work, they tried to jury rig it closed with a screw and a washer. True story. Obviously this didn't hold for more than a day or two. I called and ask for a refund, and was told I'd receive one. Nothing came. I called three more times, about once a month, and each time was told the check was on its way. Today I called again and was told the refund would be sent- but then they called me back to say that they had decided that they would not refund the bill--not any portion of it--because ""their parts were in the oven."" So why had they said repeatedly that they would refund it? I'd look elsewhere. more
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Terrrible communication, no show. 12/20/2010

Well after a promised arrival time of 12-2 it is now 6:30 and no one showed. I heard form the office ""the truck broke down"" then they called finally and said, not sure what that is about we are on our way 4:17pm. Still no show and a totally wasted day. I think this speaks for itself. Find someone else if possible. more
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great customer service! 10/25/2010

Last month your company repaired our Bosch dishwasher. We received a thank-you card from your company with a $10.00 discount toward future service. However, it should be the other way around - we want to thank you for your courtesy on the phone, fast response time, and great customer service! If we ever have appliance problems again we will call you. Also, we will refer any friends to your company. more
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It's people like you 10/20/2010

Thank you for going above the call of duty to work on our mother's stove. Your time and generosity is much appreciated. It's people like you that give service repairmen a good name. We will gladly recommend your services. God Bless You!! more
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professionalism, politeness and efficiency 10/19/2010

In my 30 years with the Kodak company training those who deal directly with our customers I have never met a person more able to deal with the public than that of your wife. Her professionalism, politeness and efficiency speaks loudly of the type of business you're operating. But most importantly she remains firm. more
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service is exceptional 10/12/2010

We have been associated with Mr. Appliance for the past 5 years and have received exceptional service. I wish all vendors would supply our facility with such superb service. more
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We will call you 10/8/2010

Thanks very much for the excellent service. We have used your company for many appliance repairs, and all have been completed expeditiously and correctly. We would also like to thank Neil and Robert for their efforts and advice. We will call your company for for any necessary repair service on our appliances. more
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Justin is a great asset to your company 10/6/2010

I employ 40 people in the Chicago area to include 27 technicians. I have interviewed thousands. In all those years I can count on one hand those with all the attributes I look for. Your tech, Justin, has them all. What an asset to your company. more
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Amazing 10/4/2010

Ron came over to help with our dishwasher. He was amazing! The problem was solved simply and he answered every question I had. If anything should ever go awry again (god forbid) I will request him. Thank you Ron! more
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We will call you 9/28/2010

Last month your company repaired our Bosch dishwasher. We received a thank-you card from your company with a $10.00 discount toward future service. However, it should be the other way around - we want to thank you for your courtesy on the phone, fast response time, and great customer service! If we ever have appliance problems again we will call you. Also, we will refer any friends to your company. more
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Good, fast service 9/24/2010

Thank you Robert for making the right diagnosis on our washing machine. The squealing is gone and the clothes are drier after spinning. I also appreciate the fast service. more
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Our refrigerator actually works! 9/21/2010

It works! It works! It actually works! Since the installation of the new damper assembly our 1 1/2 year old refrigerator is actually working as it was designed to. Thank you for your diligence in this difficult repair and not giving up like the other companies did. Take care. more
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excellent 9/7/2010

everything went well? more
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The service was good 8/31/2010

The service was good. The technician seemed to know what he was doing and fixed the problem.? more
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Reasonable cost 8/20/2010

Friendly technician, explained options and costs very clearly, reasonable cost, willingness to work on shun older appliance.? more
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Friendly, timely and efficient 8/18/2010

I realize this was a warranty repair, and a simple at that, but... they arrived literally at the very moment of the beginning of the two-hour appointment window. They performed the work in a friendly, timely and efficient manner, leaving everything as it should be. So - at least this customer is a happy one.?? more
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VERY honest repairman 8/16/2010

Our washer has a minor problem that nonetheless would have required a very expensive repair job to fix it. He advised us just to live with it unless it got worse. We were delighted with his honesty and his not pushing expensive services on us that weren't absolutely necessary. more
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Very positive experience 8/11/2010

Very positive. I learned a lot working or watching your technician fix my dishwasher. more
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The experience was great 8/6/2010

The experience was great. The repairman was polite and was obviously qualified. more
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Did an excellent job 8/4/2010

The repairman was on time, did an excellent job diagnosing the problem with the dryer and was able to fix it in good time. Thank you. more
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