Mina's Studio

I thought I would try this salon since they won Best Salon in Triangle. I was very pleased with the experience. From the time you enter the salon you have a very friendly and helpful receptionist to when you have a pleasant time with the hair stylist. Alejandra cut my hair and put highlights in it. She did a very good job of improving my appearance and I did go back. Next time I received a permanent and it was not fuzzy at all like some of my other perms have been. She has a very pleasant personality and is so helpful at getting the look that you want. I also had my nails done there and they looked so nice and felt so good. I will continue to go back because I so enjoyed that salon. It is just so relaxing to be in the salon and have people pamper me. The plan to be open seven days a week is a good one too so they can accommodate everyone. Parking is so convenient also and the salon is in a good area. Try the salon yourself and you will be pleased. Pros: Always professional Cons: None that I could see more

I usually don't write reviews but after some of the recent reviews I had to give my opinion that I've been very happy with Mina's Studio and so are all my friends and family that I have referred to them over the years. I've always been treated great by the employees at the front and the service employees. I've had great experience with my hair stylists that is always suggesting new ideas and making sure I am happy. I love the facials, manicures and pedicures I get along with massage I treat myself to every so often. I come in for everything and have never had a bad experience. They've been voted best salon in the Triangle for a reason!! Parking is great considering it is Chapel Hill and location is easy if you are in Chapel Hill or even from other cities like Raleigh because it is close to 40 (that's me). I think sometimes it is easier to write reviews when you are unhappy but satisfied customers alot of times don't think to take the time to write so I wanted to set the record straight. Pros: great hair cuts, hair color, manicure, facial and massage Cons: that there are not multiple locations! more

I have been a client at Mina's for over ten years, and am truly shocked at the bad reviews. I have never had reception be rude to me, NEVER had them make a mistake, and have NEVER had a bad haircut. A few times they have been average, but over such a long period of time, this seems inevitable to me. I have seen four or five of the stylists there. Luann is the color guru. I always get compliments on my hair color. She has also given me some of the best haircuts I have ever had in my life. Tsafi is an amazing stylist. I started having my legs waxed this summer, and I love it. Kati is great. I went somewhere else one month to save a few bucks and they left little patches of hair. Kati leaves not a single one! This morning at Mina's (just when I thought it couldn't get any better) a young man came and asked if he could bring me a cappucino or latte! NICE! Overall, I have had consistently great service at Mina's over a very long period of time. I have felt it has been worth the money I have spent there. Pros: Consistently Great Hair Cons: Haven't Experienced Any more

The woman doing my pedicure (Mariana I think was her name) started late and finished early, kept on glancing at her mobile phone and texting, and left me for AGES (with feet in tub, then wrapped in the hot towels) after running off with mobile phone in hand beginning texting. She also did all the cleaning of the tub while I was sitting there, in the middle of my pedicure. Every stage of the pedicure was awfully rushed, with the result that the final job looks pretty bad - lots of places where the polish has gone awry (and been left on my skin). It's extraordinary to pay 56 dollars before tip for such terrible service. Pros: nice-smelling products Cons: terrible service more

I went for a manicure and pedicure and paid $88 not including tip. The service was the worse than I would get at other places for a quarter of the price. The only perk was that they brough me some water while I was getting my pedicure. The woman who did my nails was talking on the phone and kept getting up to talk to other people. She left me after my manicure and said she would be back to dry my nails and never brought me a dryer. Then she just told me to leave without drying them. They didn't even ask me to pay before my polish was on as most place do, so I had to fumble through my purse with wet nails. Furthermore, the massage chair I was in for my pedicure was broken and the manicure only lasted 2 days before it started chipping. Pros: none Cons: cost more

What a great pedicure I had at Minas. I walked out feeling I had been given new feet. Excellent job Jenney - You made me feel like a queen. - Barbara Pros: Great value, paramount customer service more

Angela is a very talented aesthectican. Grrrreat experience time after time. Sometimes the front desk is ver pleasant, and sometimes they are plain rude. Pros: Very detail oriented and satisfactory eyebrow/eyelash tint Cons: Sometimes rude receptionist/front desk atendee more

Jenny makes me feel VERY comfortable during my visits. She is meticulous and very clean with her work and instruments. She has a calming effect on people and is extremely professional and thorough with her work. She has made my waxing experiences very pleasant and painless. She has a charming personality takes her time to make sure everything is done to perfection. Best waxing ever and highly recommended. Pros: Clean, Professional, Meticulous, Charming, Diligent more

If you are planning on trying to let your hair grow, like me, then don't go to Mina's. This is the second time that I went in for just a "trim" and explained to the stylist that I was trying to grow my hair long and she cut it...short...again. A friend of mine went to Mina's about 2 years ago for a trim as well and they cut off 4-5 inches of her hair. I was willing to give them the benefit of the doubt but will do so no longer. I heard Sling Blades in Durham and D.B. Sutton in Chapel Hill are pretty good. I'm highly disappointed in Mina's. Pros: Example: best croissants in town Cons: What are the drawbacks? more

I've been going to Mina's for haircuts, highlights, etc. for a couple of years now. The hospitality and service has diminished with every visit. The receptionists have taken wrong types of appointments I've requested (asking for a cut and being written in for a style), taken the wrong time, and called me to leave a message changing the day of my appt. w/o speaking to me first. Last week I officially got the worst haircut I've had in years, after waiting in the lobby for 25 minutes past my appointment time. The stylist seemed rushed and uninterested in what I wanted. I wasn't even given a robe when my hair was washed. Water dripping all over me! The prices are way too high for the low level of service and now inadequate haircut. Cons: service, staff, value more

I am a student and could never afford a haircut at Mina's, but am willing to pay a little extra for my eyebrows. I have thick, bushy eyebrows and Molly ALWAYS gets them right. She is just wonderful! I always get compliments from people after she does them-she never overplucks them, just makes them look perfect. And she is soo fun and easy to talk to! My one concern is that the price for eyebrows has been raised from $20 to $22, and I REALLY REALLY hope the price doesn't go any higher! My other issue is that the receptionists are really, really rude. They always treat me in this very dismissive way, and act as if me asking them questions is taking up their time. This isn't Manhattan, it's Chapel Hill! The owner really needs to train their staff to act with a bit of class. But I give it 5 stars because of Molly. She's really awesome! more

I am extremely picky about my eyebrows. I recently moved from Los Angeles and have not had my eyebrows waxed since moving here for fear of my brows being left a thin, asymmetrical mess. I used to go to Jasmine at Anastasia's in LA and I was sure that no one could do as well as Jasmine...until today. Today, I had my first appointment with Angela at Mina's and she is AMAZING! I strongly recommend her. She trimmed and waxed, and left my brows perfectly symmetrical and beautifully shaped!! Pros: professional, clean, talented stylists Cons: none more

I tried Mina's 3 times in the hope that I would enjoy my experience a bit better the next time. In each case, the reception at the front was less than welcoming and almost rude. I've been in customer service for over 10 years and I couldn't believe that attitude was acceptable to the management. The cut and style I received cost $56 and I walked out with my hair still wet underneath despite a request to dry it thoroughly. The cut was too layered in the front and requires growing out before I can have it fixed. It was not a good purchase. I did have nails done another time and the tech was very friendly and did a nice job. However, I would not recommend this place because the front reception is less than desireable and the hairstyling is not worth the price. Pros: location Cons: ambiance less than desireable, limited parking, bad service more

I visited and indicated to the stylist that it'd been ages since my last cut and wanted a new style, she trimmed my bangs and charged me $56 dollars without tip, with tip it was over $60. I am two weeks out from the visit and I have already picked a new place to try.....5th place within one year, tonight is the 6th place. Does no one in the triangle know style? Word of advice it doesn't take charging customers ridiculous rates to make your business great and I think alot of people automatically assume that if the salon is charging high it is because they perform well and this is just not the case. Keep in mind that my trim took less than 20 mins, wouldn't you like to make $56 every quarter hour? I would too. Cons: Price and quality of style more

I have had many brazilian waxes in large and small cities and Angela is one of the best estheticians I've had. She is the most thorough, is very quick, and made me feel comfortable. Angela uses a hard wax which makes the hair come off fast and gets even stubborn little hairs. She got everything! Highly recommended. Angela also did the most thorough facial I have ever had. She took the time to explain everything and even recommended great products. I felt so relaxed and my skin looks great. I immediatly scheduled another appointment. Finally, Holden cut and colored my highlighted blonde hair. She did exactly what I asked and gave me the BEST haircut ever. I have NEVER had so many compliments!!! Seriously, everyone is complimenting my hair...which has never happened to me before. I am so happy with my hair. Also, I am able to style it just like Holden did at the salon quickly and easily which is more than I can say for anly other haircut I've ever had. It is truly incredible. I will definitely go back. Pros: Very thorough facial and brazilian wax and great highlights and cut. Cons: Would be great if they would offer more perks for the money I'm spending...like getting a drink FOR me and offering a snack since I was there for 4 over hours. more

Thank you for the most wonderful facial treatment ever. Kati, with hear sweet Hungarian accent, really knows what she?s doing ? she is kind, gentle but effective. I can?t wait for my next appointment. Pros: professional, courteous, skilled staff Cons: busy more

I just had my first haircut with Alejandra, and she was WONDERFUL! I moved to the area 2 years ago and have been searching for someone who can cut my hair right (I have very fine, but thick cork screw curls). I've actually been flying back home to get a cut. I've gone a year without a cut, as I am very picky with who cuts my hair. I had my last stylist for 10 years. I found Mina's on line and reviewed the BIO's of the stylist and chose Alejandra, as she likes working with long hair and curls. I had to drive 30 minutes to get to the salon, but it was worth it. The salon isn't as upscale or intimate as I am used to in South Florida, but the results were superb. Alejandra listened to what I wanted and spoke to me about what she thought would look best. The salon itself is small, and yes, it is busy. Alejandra, one of the owners, did step away from me several times to assist another stylist. I actually thought that was great! Instead of "winging" it like some stylists, those at Mina's took great pains to insure that they were doing what was best for the client. When I got home, my daughters loved my hair. The first thing one of them asked was if she could go have hers done to repair the damage from a cut she got 2 weeks ago from one of the other "best" salons around. While the salon is pricey, I will be back. Ambiance and pampering are nice, but the bottom line is I want a good cut. Pros: Great stylist Cons: It's in Chapel Hill! more

I have been to Mina's a number of times and while I like it, it could be better, especially factoring in the cost for services there. I love that they give you a jacket to wear while you're getting your hair colored! I like not worrying about my top getting hair dye on it! I see Kelley and she listens well and does a great job with cut and color. My little bugaboo is that for the cost and ambience of the salon I feel clients should be pampered more. The reception folks don't come across as friendly or attentive. It really annoys me that when I'm figuring out the tip when I check out that I'm only told the total amount with products added in. I always have to ask for it to be broken out for me and it's like I'm the only person who ever asks that. I also am surprised that water is self serve - like "go get yourself some water if you like". It's good water, but every other salon I've been to would offer and bring it to me. Unless you're actually being worked on you kind of get ignored by everyone. Other places I've been to had staff that would smile at you, acknowledge you, ask you if you need anything - just little courtesies. I like the result of the work and my stylist, but it sometimes seems like a big styling factory with a big price tag. I would still recommend Mina's based on how well my hair is done, it would just be nice if the overall feeling of the place was warmer and more client focused. Pros: expanded hours, parking, product lines, good stylists Cons: big and busy, impersonal atmosphere, cost more

Alejandra is a good stylist IF the salon is not busy. She's the owner, and yesterday she cut my hair and wasn't listening to a word I said. Other stylists kept talking to her and she was looking around the salon the whole time. She cut my hair way too short in front (even though I was saying to not cut it above chin level) and thinned it from the SCALP, so it will take two years to grow back, when I was telling her I didn't want it thinned at all. After she was done, when it was less busy, she told me she couldn't hear what I was saying. So why nod and say ok?!?!? But, she cut my hair once before when the salon was empty and did a fantastic job. So, if you can schedule your appointment during a down time, go for it. Otherwise you risk your hair being ruined. Personally, I now have to go buy a bunch of clips and a hat. more

I had my hair done by Shelia today and she did a fantastic job! The highlights are great and the cut is excellent. I am moving away from the area and feel that I need to share the word about my wonderful experience with Mina's. I always remember at the last minute that I need my eyebrows waxed and Mina's is always able to fit me in before my hair appt. Shelia is incredible with both her coloring and cuts as well as product recommendations. I like that Mina's carries products from Aveda and Bumble and Bumble (I'm omitting others since these are my faves) and Shelia has always recommended the best of each line if I need shampoo, conditioner or a stylng product but even more important, she does not pressure as some stylists do. I was disappointed today since the front desk did not have me checked in for my appointment as scheduled so Shelia and I got started late on highlights. Shelia was incredibly apologetic and acommodating and even more importantly, did not rush through my highlights as some would have in a similar situation. She even discussed the problem with the owners so that similar complications did not happen to other clients. I would defintely, no reservations, tell my best friend to see Shelia for her next color and cut! more