It took an awfully long time to get the work done at King Collision Centers, but the work was incredibly good. I have had this experience with them several times, they keep going back to the insurance company to get different quotes and it is a long process. But they keep you informed and do very good work.
RESPONSE FROM King Collision Centers:
Thank you very much for choosing King Collision Centers for your collision repair needs over the years. We greatly appreciate your business and value your feedback. We constantly strive towards the elimination of waste in every process step we make as an organization. One of our most important goals is to deliver back every customer their vehicle as quickly as possible. The need for negotiating with the insurance company is for the approval of what is required in order to repair your vehicle back to pre accident operation, safety, and value. Unfortunately this administrative step can delay the repairs and result in the vehicle being in the shop longer than desired. Fortunately this step does support a positive outcome relative to the incredibly good work comment. We would not be able to achieve this result if we were not able to diagnosis, document and negotiate what is really necessary to repair a vehicle. King Collision Centers and all of our Insurance partners are dedicated to making this administrative step much more efficient.
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