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Iris Cleaners

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88 E 31st St (at Madison Avenue)
New York, NY 10016

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(718) 899-9716
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Iris Cleaners - New York, NY
Iris Cleaners - New York, NY
Reviews
( 100 )
( 7 )
( 0 )
( 2 )
( 21 )

Best

A few weeks ago I called them to pickup a beige trenchcoat that was heavily stained. The stains were courtesy of a yellowcab splashing dirty rainwater on me while I was walking to...

Worst

could not take wine stains out although held the garment for a long period of time.Service was not reliable. Cons: below average quality and service-their location different ...

great tailor 10/31/2006

This place has the best tailor! They were able to fix two pairs of pants that a previous cleaners had butchered. I haven't used their drycleaning but their laundry service is great, always comes back folded neatly and in their signature blue bag. Pros: flexible delivery more
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Unbeleivable Service 9/18/2006

If you are looking for a professional drycleaner more
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Warning! 6/7/2006

This is by far the worst service we have ever experienced! Late pick up, late drop off, lost half our clothes, got someone else's clothing, we demanded a reimbursement immediately, two weeks later had to call THEM to find out where it was, they claimed to have found some of our stuff, gave us a three hour window of time they would drop it off, arrived an hour AFTER the window, still not even half of our missing clothing came back and finally, when we complained over the phone, got harsh and rude treatment and language from the MANAGER for being so upset. Oh, and still no reimbursement as of this posting. DO NOT USE THIS COMPANY!!! Cons: read review more
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Not Worth the Price 5/21/2006

After reading some not-so-great reviews of this cleaners I decided to give them a try anyway. BIG MISTAKE! They are way over-priced and were late with my pick up and delivery. I've used this type of service with other companies and what usually will cost me approx. $40 ended up being $70 with them. They give a 3 hour range for pick-up/delivery times and was an hour late on both occasions. more
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Finally!!! 4/24/2006

Incredible to believe i finally found a place that 1. Sends back the same laundry i sent in (not more not less) 2. The laundry actually looks clean 3. I don't need to have a doorman (they have night pick-ups). My dry cleaning comes back without stains and in 2 days (they have next day service too but its extra). 4. They speak English. Definitely worth a try. Pros: Great Service, Free pick-up/delivery, Night hours more
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Not what I expected! 1/7/2006

After reading some reviews I was skeptical of their servicehowever after calling numerous services, Iris Cleaners was the only cleaner who would do a last minute pick up for a fashion emergency! They were a bit pricey (but I called at 4 and by noon the next day I had my dress ready). They were prompt and very professional. I use them regularly now and continue to be pleased. Pros: Good presentation, Prompt & reliable Cons: A tad pricey more
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Good Price, But All Else Is Severely Lacking 11/27/2005

I used Iris Cleaners 3 times. The prior reviews were so good that I thought that the first two times were just flukes. Unfortunately, I was wrong. Between pick ups and deliveries, only one scheduled pick up or drop off was on time. In one of these transactions, I managed to lose a fairly large item and gain someone else's towel. It took several phone calls to get my item back (luckily, it was fairly unique) and return the towel that wasn't mine. When the pick ups and deliveries were late (I'm talking HOURS late), I tried calling to figure out where my stuff was or where the pick up guy was only to find that the people on the other end of the line could barely speak English. While the prices are reasonable, it is not worth the hassle or the headache. Pros: Price Cons: Poor Customer Service, Very Unreliable more
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Great Service 7/6/2005

They are a little bit pricy $4 for a shirt but they say they do them all by hand and you can definatley tell the diffrence. There service is great and my clothes look and smell clean and not like chemicals. The best part of their service though is that i leave it wiith my doorman and they pick it up then drop it off 2 days later with the doorman. I never have to carry stuff back and forth to the cleaners again. What more can you ask for. more
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Rip Off 6/21/2005

While making a routine call to them about when I can expect my clothes back (1st time I used them) the guy casually told me, ""oh, by the way, one of your blouses is going to cost $65 to clean because some of the lining is leather."" I was flabbergasted that they did not call to tell me BEFORE they clean it so at least I can make a choice. I did not want to give them a hard time in case I don't get my clothes back or something. Will never use them again. What a rip off. more
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User review by mencius 5/17/2005

Not seeing your prices, I can only assume that with your delivery service, you must be out-of range. You ain't foolin' this columbia grad :) more
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Great Service 3/29/2005

Considering how hard it is to find a good dry cleaner in the city they are a God send. Called them up and setup an appointment for service. I was disapointed to find out that they charge extra for next day service so i opted for 2 day service. They came when they said they would dropped it off with my doorman and it was charged to my credit card (which i leave on file with them). Very hassel free. The best part, the service was great, my laundry was very neatly folded and looked and smelled fresh. My dry cleaning also looked great. They even put these suports in my suits which was a nice extra. Very professional. Best Cleaners I've found since I moved here. Pros: 2 day service, Great service Cons: Extra for next day se more
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the best 7/23/2004

they have the best service and will do pick-ups/drop offs whenever you need it! I had the worst stain in my favourite blouse and the got it out! They rock!! Pros: quick, FRIENDLY more
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We Pick Up, Dry Clean, and Drop Back Off your Clothing and we don't mess anything up. Plain and Simple! We Also Clean your Uggs.

Owner Message

  • We Pick Up, Dry Clean, and Drop Back Off your Clothing and we don't mess anything up. Plain and Simple! We Also Clean your Uggs.


    For more than 30 years, Iris Cleaners has been dedicated to providing the finest in quality garment care. You have invested a great deal of money in your wardrobe, and when it comes to cleaning, you want to make sure that your dry cleaner is the best.


    We spare no expense in providing extraordinary service and take pride in producing the best look and feel in garments and fabrics available today.


    Whether you entrust us with a couture suit, an elaborate gown, casual clothing, or linens and drapes, be assured that your fabrics will receive the best care available.


    We clean the most delicate fabrics-silk, velvet, crepe, etc... We specialize in couture and "uncleanable items". Our highly trained professionals routinely inspect every garment for problem areas and give special attention when and where it is needed. Loose and missing buttons, hooks, eyes, threads, falling hems and shoulder pads are routinely inspected and repaired or replaced as necessary.


    The clothes you wear make as much of a statement as what you say . Making your appearance and your statement clear and convincing is our job.
    We hand-finish rolled edges of suits and ties so they look new. We soft-press garments for minimal seam impressions. We hand-finish all shirts. We don't use machines that pull seams and leave unsightly wrinkles.
    In short, we work to ensure that whether you are on business or just walking around town, you always look your best.


    We specialize in treating your most delicate fur, suede, and leather garments. From pants to coats and hats to purses, we clean and recondition your garments so they look new and last longer.


    At Iris Cleaners we specialize in professional bridal gown cleaning, museum quality gown preservation and vintage gown restoration. These services are also available for specialty clothes such as but not limited to:


    * Bar Mitzvah
    * Bat Mitzvah
    * Christening Gowns
    * Couture Gowns
    * First Communion Gowns. Dry Cleaning


    Household Items- Let us take care of your household needs. We can launder or dry clean your comforters,blankets,rugs,draperies etc... We'll also give your pillow shams,bed skirts,napkins,and tablecloths that professional,crisp,finish.


    Tailoring- Need some pants hemmed,or a zipper replaced? Have a hole in that favorite shirt? Our expert tailors have you covered. Our services include:


    * Costumes
    * Couture Gowns
    * Curtains
    * Custom Tailoring
    * Leather & Suede
    * Mending
    * Reweaving
    * Wedding & Bridesmaids Gowns
    * Zipper Repair
    * Zipper Repair


    Uniforms- Businesses of all types,from small service companies to major corporations have their uniform cleaning needs serviced by us. They know that when their employees look good,they feel good. And when people feel good,they work better.


    We provide professional cleaning and will make regular deliveries (based on your needs) to pick up the soiled uniforms and deliver the clean ones.

Editorial

  • Laundry, dry-cleaning, alterations, and flood- and fire-damaged clothing restoration with free pickup and delivery.

  • 4/20/2005 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 7am-7pm Sat 8am-5:30pm
  • Payments: Master Card, Visa, American Express
  • Neighborhoods: Kips Bay, Midtown
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