I used Iris Cleaners 3 times. The prior reviews were so good that I thought that the first two times were just flukes. Unfortunately, I was wrong. Between pick ups and deliveries, only one scheduled pick up or drop off was on time. In one of these transactions, I managed to lose a fairly large item and gain someone else's towel. It took several phone calls to get my item back (luckily, it was fairly unique) and return the towel that wasn't mine. When the pick ups and deliveries were late (I'm talking HOURS late), I tried calling to figure out where my stuff was or where the pick up guy was only to find that the people on the other end of the line could barely speak English. While the prices are reasonable, it is not worth the hassle or the headache.
Pros: Price
Cons: Poor Customer Service, Very Unreliable
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