Gaylord Security ADT Authorized Dealer

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18000 72nd Ave S
Kent, WA 98032

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(425) 298-3963
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Gaylord Security ADT Authorized Dealer - Kent, WA
Gaylord Security ADT Authorized Dealer - Kent, WA
Reviews
( 33 )
( 4 )
( 1 )
( 0 )
( 3 )

Best

Would like to thank Gaylord for or system we had installed,the installer was very polite and informative on how the system worked. And the system does really work,the other nite w...

Worst

Watch out for their "sales" tactics. I had a very bad experience with them. I agreed to have them install a system in my home and originally was told the cost would NOT have to ...

Editorial review from Citysearch 8/1/2013

Before considering Gaylord as your security dealer please read this. If you are considering working with Gaylord security –DON’T! Don’t walk – RUN away. It’s ironic really that the people who installed our security system are thieves. They will lie to you, manipulate you, harass you and make so many misrepresentations it isn’t funny. They refuse to follow ADT guidelines and pick and choose their own guidelines to protect themselves. Service is terrible - the most apathetic people I have ever had the misfortune of talking to. The installers are extremely unprofessional. We unfortunately used these guys, and are paying the extremely large price. No one else should have to get deceived by these people. I can’t stress this enough – no matter what special they have, it’s not worth it – DO NOT USE THEM. Don’t make the same mistake we made. If you do use them, don’t be surprised if like me you regret it for years to come. \r more

Editorial review from Citysearch 8/1/2013

Shady operation. Avoid them and all of ADT. I wish I did. more

Would like to thank Gaylord for or 5/29/2012

Would like to thank Gaylord for or system we had installed,the installer was very polite and informative on how the system worked. And the system does really work,the other nite we missed a number in disarming and boom the phone rang and it was ADT asking if everything was ok. What a piece of mind we have now. Thank you Gaylord,we tell the folks that asked who installed we say with pride Gaylord Pros: null Cons: null more

great security company! 3/29/2012

We are so happy with the service we recieved from Gaylord Security! The technician was on time, professional, friendly, worked quickly and explained everything to us. We would recommend Gaylord Security to anyone! Pros: null Cons: null more

Professional Service 3/26/2012

We were very happy with the service from Gaylord Security. Our system was installed quickly, and the technician was friendly and informative. The pricing was very reasonable, and we were given a range of options to choose from for our ongoing service. We would definitely recommend them for anyone considering a home security system. Thank you! Pros: null Cons: null more

Easy, Professional, Reasonable Price 3/23/2012

Gaylord Security installed our system the day after we called. We found them to be very reasonably priced and helpful in explaining all the possible upgrades. If I had known how easy and inexpensive it was, I would have called long ago. The installer was great and helped us to make the best decision about what and where to install. Many thanks! Pros: null Cons: null more

Outstanding Company 3/22/2012

I had an alarm installed in my previous home about 4 years ago andhad a wonderful experience with all staff members from sales to installation. Pros: null Cons: null more

Best Security System 3/22/2012

I had ADT security system installed by Gaylord Security in January after Pros: null Cons: null more

Great customer service! 3/20/2012

Great service. We called to make an appointment and a technician came out within two days, was on time, professional and put us at ease. He listened to all our concerns, explained the system thoroughly, was patient with all our questions, ran through the system with us until we understood it and made sure we knew how to get in touch if any other questions came up. First class. We are quite happy with our decision to use this company. Pros: null Cons: null more

Wonderful Service! 3/20/2012

I'm a bit paranoid, so when buying our new home a sercurity system was a must! The technician was on-time, polite, and respectful. He answered all of my "silly" questions in a way that made me feel validated in regards to my concerns. He also took the time to explain the entire system to me, make sure I understood how it operated, and even went around the perimeter to look for any other security concerns. Pros: null Cons: null more

Friendly Service 3/20/2012

Gaylord Security installed my ADT alarm system. After ordering from ADT, they sent Gaylord to install the system at my home. The installation guy was friendly and professional. He listened to my concerns and wanted to help me make the right choices for me. There were a few issues with the placement of the alarm system I guess, but he worked hard and stayed longer than he had anticipated to get the job done. He sat down and explained everything thoroughly to me regarding the system and how to use it, as well as how to get my $100 rebate once he left. He was quiet, clean and tidy in his work and took his shoes off before walking on the carpet which I always appreciate! I love my alarm system and I sleep way better at night knowing the alarm system is working and in place. Thanks, Gaylord! Pros: null Cons: null more

Excellent Service 3/19/2012

The installing technician was very professional and informative. We have had neighbors and friends in the area that have been burglarized. We now feel safe and secure with the new system installed a "piece of mind" so to speak goes a long way. Thank you ADT. Pros: null Cons: null more

Very thorough and efficient! 3/19/2012

Service was very professional and friendly from day one. The technician was very thorough in explaining the different options to choose from and making sure we knew how to used the system before he left. Installation was clean and efficient. Pros: null Cons: null more

Great service! Love the product! 3/18/2012

Great service! I phoned at 8:50 pm and was pleasantly surprised that someone answered the phone and was able to schedule an installation appointment. The installer did a fantastic job. He was quick, clean, efficient, and did a wonderful job explaining the alarm service and how to work the control panel. He even had each of my kids demonstrate how to use it in various scenarios. We love our alarm system and feel very confident with this service!! Pros: null Cons: null more

Works for me.... 3/18/2012

Have had no problems. One fault of the alarm, ,but keypad reset cured it. Pros: null Cons: null more

VERY SATISIFIED WITH ALARM SYSTEM 3/17/2012

My wife and I had concerns about how quickly the monitoring company would call when they received a call. Well we found out quickly, the first two weeks we accidently caused three alarms. All three times the monitoring company responded to the alarm within seconds. We are very impressed! Would recommend this system to others. Pros: null Cons: null more

Free Monitoring 3/16/2012

Service man came when they said he would, did a great job. My family feels safe. Pros: null Cons: null more

ADT Security System 3/16/2012

The teachnical is very professional and on time. He explained in details before do the installation. Walk you throught the testing and all the basic information. Pros: null Cons: null more

Bait and Switch...BEWARE!!! 1/17/2012

Watch out for their "sales" tactics. I had a very bad experience with them. I agreed to have them install a system in my home and originally was told the cost would NOT have to be paid up front. As we confirmed the appointment, they said they had made a mistake and I needed to pay $99.00 up front. I agreed and confirmed the appointment. About an hour later they called me and said they had made another mistake, the equipement I was getting was going to cost almost double what they had originally told me. I told them to cancel the appointment. They then came down a little on the new price but I again told them they had quoted me a price, I agreed to that price and would not pay even $1 more than we had ALREADY AGREED. They said they would have to cancel my install. Pros: null Cons: null more

Quick Installation 3/23/2011

The installation was quick. The alarm is working great and provides a sense of security. Thanks. more
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Owner Message
  • ADT Security Services has awarded Gaylord Security Systems as one of their 10 Best Security Dealers in America. Gaylord Security Systems specializes in the design and installation of home alarm systems monitored by ADT. We service the Greater Seattle/Tacoma areas and most cities nationwide. We use state of the art ADT monitored alarm system equipment for the installation in your home or small business. Your ADT security system will be a dependable life line if the unthinkable occurs. A home security system is the easiest way for you to protect the people and things you value most. Alarm systems for the home are more affordable than ever and have the ability to give you peace of mind. We take customer satisfaction very seriously and are committed to serving our communities. Your security deserves the attention of a customer-focused, high quality ADT authorized dealer.

Additional information
  • Hours: M-F 8AM-5PM
  • Payments: American Express, Discover, Master Card, Visa
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