Crevier MINI

How car buying should be!?? My wife and I were in the market for a Pre-Owned MINI but didn't know what my wife really wanted. Stephanie was incredibly professional and patient with our requests to drive many of their selection. When my wife sent an inquiry to the dealer on the web site, we instantly received a phone call from them within about 5 minutes or so. I have never been treated with such respect and patience at any car dealership! Stephanie laid out exactly what they had to offer. We ended up going with a convertible that we thought was very fairly priced and incredibly well taken care of. Thank you to all sales staff at Crevier Mini... more

I was pleasantly overwhelmed by today?s sales experience with your sales person Stephan! I?d read some very interesting reviews about the new 335d, and walked in and asked the receptionist for the ?diesel sales expert?, both she and a passing sales person both said ?that would be Stephan? ~ and they correct! As a car enthusiast, I read all the car magazines. For me, the norm I?ve experienced is that the representative knows less about the car than I do, but that was anything but the case today. While I came in focused on the 335d, Stephan also pointed out the X-5 diesel and asked some great questions about how I was intending to use the vehicle, type of driving, etc. I happened to find both of these ??BMW Executive Owned? vehicles and he was very thorough in walking me through both cars ? what options they had & didn?t have (and why that may be important to me, or not) as well as the pros and cons about these vs. purchasing a new vehicle. The test drives really helped me understand both the diesel drive trains and the differences between the two vehicles. He then took me over to some new 335d that has some additional color & equipment I was considering. There wasn?t a detailed question I asked (and I asked some pretty obscure questions), that he didn?t have the correct answer for. Plus, I never felt under the gun or working to his timetable. He casually asked me about my employment, and then mentioned as a business owner that the new X5 may qualify for a $25,000 first year depreciation. I wasn?t aware of the implications, and it took everything into a totally different light. Congratulations on having such a remarkable sales person on your staff. While I live in San Juan Capistrano, I?ll have no hesitation in driving right past Irvine BMW to work with Stephan directly when I?m ready to purchase. more

I just want to thank EVERYONE at Crevier BMW for helping me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer service was OUTSTANDING! I felt comfortable with my purchase and everyone there went OUT OF THEIR WAY to help me and make me feel important. I had spoken to a few other dealerships in the area prior to visiting Crevier and was given attitude and made to feel like they didn't care if they got my business or not. The salesman were some ofthe nicest down to earth car salesmen I've ever met. I went to them with an offer, and they made it happen!!!! I was truly surprised and impressed with the way I was treated there and I would encourage everyone I know to go to Crevier BMW. more

I went to the Mini Cooper web site where I reviewed the various models and familiarized myself with the various options available. I then went to Edmunds and Kelly Blue book for pricing information and dealer recommendations. Edmunds sent out an e-mail with my specifications to various dealers in a 500 mile radius of where I live. Mike from Crevier BMW sent me a short message stating that he had some Minis in which I might be interested. That started a very interesting and productive exchange of views and options. Mike was always courteous and fantastically prompt in his replies, even when I was a little obnoxious; he kept his cool. In short he provided me with all the information I requested, even sent pictures, and offered helpful suggestions. When we finally got down to a car that was CLOSE but not exactly what I had in mind, he smoothed out the differences, truthfully acknowledged the missing features I wanted and honestly explained the additional features which I DIDN'T WANT but which my wife loved and two months later still loves (It's her car. I just bought it.) When we finally agreed on the outline of a possible deal, my wife and I went to Crevier for a test drive. Everything was as Mike had described. There were no hassles and no surprises. Basically, we couldn't think of a reason NOT to buy the car (although I don't part with $32K easily). P.S. The whole thing took about two weeks and the deal was done before I started getting messages from other dealers. more

This was my first purchase at Crevier BMW. After a few minutes browsing cars in the lot, Joe came out and introduced himself. He was very down to earth and very pleasant. Very knowledgeable. No pressure whatsoever. Showed us every option in the lot. Did not try to point us to a higher priced model. Actually suggested the lower priced model (less powerful engine) as being the best bet for us. Tried to ascertain our needs and point us in the right direction. Picked out a beautiful red 128i which drove like a dream. Finishing the deal was again easy and without pressure. I got a fair price for the trade in and the car. Financing was also very pleasant. Would definitely use Crevier BMW and Joe the next time I need a car. On the other hand, I expect to be driving this beauty for a long long time. more

Nothing but positive experiences over the last 3 years. I have had my MINI for 3yrs. I purchased it and only service it at Crevier MINI. They always have room for me and they always welcome me as if I were family. I have referred many people to Crevier MINI because I can depend on them to take care of my friend and family as they do me. My lease is almost up and I am excited to purchase another vehicle from them and continue to only use them for my MINI needs. Crevier is a place I can call home more

Crevier BMW did a great job when I had my car towed to the service department due to it overheating. I have had my BMW for 4 years and it has never had any major problem. Every time I have it at Crevier they always figure out the problem, fix it, and send me on my way! Thanks to your service department I still have my BMW and when I am in the market for a new car, I will definitely bring the favor to Crevier BMW. They do a great job with their process in the service dept. hopefully sales are the same with the execution process. more

I have nothing but exceptional service every time I come to this dealer. I always am taken care of and always get provided with great customer service from everyone. I recommend Josh and Crevier BMW to all my friends and family. I am another satisfied customer! Thanks for being the BEST more

First BMW and all I can say is thank you to Shawn. What an amazing job that was done. The process was smooth I filled out some paperwork, went on a test drive. Came back and she was ready for me to tell her yes, and off to finance I went. The finance dept. was great they explained everything to me, made sure I was up to speed with the process, and then they delivered my new BMW. I haven?t bought a car in 8 years, but all I can say is it went smooth for me. more

Thanks to you, I am a happy BMW owner. I bought a BMW X5! I couldn?t be happier! I can?t believe the customer service I received, straightforward, understanding and helpful. I had specific concerns and all of them were answered. You guys did a great job, that?s why I am taking the time to fill this out. Most people only complain. KUDOS to Crevier BMW more

It all started with a car site called Kelly Blue book. I was checking out a few high end luxury vehicles and comparing pricing when I found the 528 that would soon become mine. It was black on Black with a hole in the roof. After looking at many vehicles I finally found one that had my blood flowing. The mileage was in the exceptionable range and the car fax looked like it was a one owner. I made the call and had a great conversation with Shawn in sales at Crevier. She told me about the cars history as she had traded for it a week earlier. Yes it was a one owner and it was a local service customer so the prior vehicle records were in hand. All I had to do now was get my car looked at and assess the value of it. I had an Idea of how much it would bring from the previous site. I had kept it garaged for the 6 years I had it. Monday finaly came I went down for my 9am appointment and much to my surprise the used car manager was waiting with Shawn to look at my baby a 2004 Lexus. Jim said it would take about 30 minutes to evaluate my car and determine its value. He also suggested that I take the 528 for a spin and make sure its the vehicle I want to own. Shawn had the car pulled up and off we went. It was more than I expected, with the power and performance I thought only race cars come with. And as for cornering it held the road like it was a slot car on a track, the further we drove the more my heart pounded. I had to own this exceptional vehicle and at the end of this drive I would know its value to for trade. After we arrived at the dealer I needed a moment to collect my thoughts so I went over and got a coffee. Then on my arrival to Shawn's desk the appraiser was waiting for me. He asked a few questions about the brakes and gave me the number. It was more than I had anticipated. All and all to say it was a great day I got the car I wanted and my trade was worth a little more than I thought. Tonight I will be driving my new BMW home. Thanks everyone involved. more

I loved my previous BMW which was totaled in a wreck, so buying this car was more than just a sales transaction. The salesman understood that and got us into a car that eased the pain of losing the other one. They are no-nonsense, which is extremely important to me, but they were fun and easy to deal with at the same time. they worked hard to get us a deal we could live with, and even after we had agreed on the terms, they found us a better finance rate which lowered our payments even more. And then, since we ran out of time that night, they prepped the car and delivered it to us the next day, an 1 hour away! They were great, and good to deal with. Car-buying is not high on my husband?s list of fun things to do, but even he ended up liking this dealer. If you're in the market for a car, go see Crevier Sales Team. You'll be glad you did. more

I have been coming to this dealership for service for many years now. I wanted to finally let eveyone know what a pleasure it has been to come to Crevier. The staff that you have are professional and have delivered EVERY promise, explained all the work in detail and has been timely and considerate of my needs. more

Crevier BMW had excellent customer service! Every time I visited the part services the staff at Crevier always makes me feel like part of their family. The parts guy was very knowledgeable I enjoy coming to Crevier for all my BMW needs! more

The staff was very friendly and knowledgeable about their product. I was impressed with BMW Brand so I decided to give it a try, I am glad I did! Crevier did a great job! more

Short of moving Crevier to Corona where I live there is nothing you can do. I live 5 or so miles from Riverside BMW and feel they are so substandard compared to Crevier that I drive 70 Miles and pay about $15 in tolls to just get to Crevier. I am afraid to visit other BMW dealerships because I know they will not meet the expectations that Crevier lives up to. You Guys Rock! Don Crevier if you read this I will be in your commercial!!!!! more

Where do I begin? Maybe with John Thatcher, a gentleman who was nothing but helpful. He did a great job with all the services provided. All the staff in Service at Crevier are fantastic. I have been going to this service department for a few years now; they always give 100% when I am there. It?s great to be recognized by name. Thanks to everyone at Crevier for making it warm and welcome. Mr. Ricard! more

...And of course...you, for taking an active role in calming my "nerves" as BMW went through the process of making sure I was in a safe vehicle. The car came back to me polished, and like new! I was told the part will arrive in two weeks, and the mystery of the malfunction was solved! As you know, I have owned many high-end cars over the years, from BMW, to Mercedes, to Porsche, to Audi...this 550i is one of the best driving experience?s I have ever had! I was looking to "down-size" as I approach retirement, and the 550i was a great solution! Thank you for all your help and guidance. more

I referred a friend to Crevier, they were completely happy with the staff & the process Crevier used. more

Mr. Chirat is wonderful! Very Patient,helpful and found exactly what i requested. Would have never guessed I would give a five star rating to a dealership, but the staff that helped me was so accommadting. The salesman answerd my question and knew what he has talking about (unlike any other of the sales people i had met). This is a great place to buy a BMW. more