I was pleasantly overwhelmed by today?s sales experience with your sales person Stephan! I?d read some very interesting reviews about the new 335d, and walked in and asked the receptionist for the ?diesel sales expert?, both she and a passing sales person both said ?that would be Stephan? ~ and they correct! As a car enthusiast, I read all the car magazines. For me, the norm I?ve experienced is that the representative knows less about the car than I do, but that was anything but the case today. While I came in focused on the 335d, Stephan also pointed out the X-5 diesel and asked some great questions about how I was intending to use the vehicle, type of driving, etc. I happened to find both of these ??BMW Executive Owned? vehicles and he was very thorough in walking me through both cars ? what options they had & didn?t have (and why that may be important to me, or not) as well as the pros and cons about these vs. purchasing a new vehicle. The test drives really helped me understand both the diesel drive trains and the differences between the two vehicles. He then took me over to some new 335d that has some additional color & equipment I was considering. There wasn?t a detailed question I asked (and I asked some pretty obscure questions), that he didn?t have the correct answer for. Plus, I never felt under the gun or working to his timetable. He casually asked me about my employment, and then mentioned as a business owner that the new X5 may qualify for a $25,000 first year depreciation. I wasn?t aware of the implications, and it took everything into a totally different light. Congratulations on having such a remarkable sales person on your staff. While I live in San Juan Capistrano, I?ll have no hesitation in driving right past Irvine BMW to work with Stephan directly when I?m ready to purchase.
more