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College Park Honda

3.4
68 reviews
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id: 30794485
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9400 Baltimore Ave
College Park, MD 20740

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(301) 615-1397
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Reviews
( 37 )
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( 24 )

Best

Michael G and Tharius were an absolute pleasure to work with. They were extremely helpful in working with some of my timing and travel issues regarding the process. I had an excel...

Worst

I decided to come to this dealership because they would somewhat match a service timing belt job from another dealer quote of $699 they wanted $775. Fine, then they called to char...

Never will forget CPH 5/26/2011

The service at college park Honda is great, I have been going there for years and am still very satisfied with the Service. My Service Manager - Frank Davis was very through all and explained everything I needed to know about what was done to my car or needed to do and as a reminder explained everything on my receipt. more
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Great employee! 5/18/2011

Alpha Diallo is an excellent employee of Honda that expresses a high level of customer service, integrity and thoroughness of his work. I am very satisfied and impressed by the services that Honda College Park provides. more
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Thank you! 5/12/2011

I have had problems with my Navigator in my 2007 Civic Honda. It would work for a while and then go out when I needed it most. The great service department at College Park Honda installed a new Navigator system and now I can drive off to any new place with complete confidence and assurance. Thank You CP Honda!!! more
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Thanks Calvin! 5/3/2011

Calvin was great, he did a good job of patiently answering all of our questions. more
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Very Helpful 4/26/2011

The salesperson Reggie was very helpful and respectable. He should be commended for his professionalism. Oscar Bonilla was also very professional. Thanks. more
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BEWARE - UNETHICAL 4/20/2011

Do not buy from this dealership.\r \r I took my family to College Park Honda on 4/16/2011 to test drive a pre-owned Honda Pilot and negotiate a purchase of the Pilot with a trade-in of my car. After the salesman, Eddie, offered a low amount for my car, we left the dealership. Thereafter, in successive voicemail messages, Eddie and his internet sales manager, Reagan Harrison, increased the offer to a final amount of $20,000. The next day, Sunday, I called both Eddie and the dealership and agreed to come in on Monday to purchase the car. On Monday morning, I again called the dealership, and confirmed with Reagan that the offer of $20,000 for my car was acceptable and that I would come in after work at 6:00pm that day to purchase the Pilot. Reagan stated that the Pilot would be ?all cleaned up and ready to go? for me. I made plans to leave work early and drive the hour to the car lot in rush hour traffic. \r \r On April 18th, I left work in DC to drive to College Park. At 5:30pm, more
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Excelent Service 4/20/2011

Excellent service, really loved it, the gentle man who was helping me Mr. G.H was very helpful, Mr Uday in Finance was very helpful and patient with me. He explained everything very clearly and in a manner which I really liked. Simply out you have made me a customer for life just because of these 2 gentlemen I have already started recommending my friends to come to this dealership. more
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Great Experience 4/12/2011

Was a great experience. Everyone we dealt with took the time to ensure that we were informed and comfortable with our decisions. Thanks again! more
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Way more pricy 4/6/2011

I decided to come to this dealership because they would somewhat match a service timing belt job from another dealer quote of $699 they wanted $775. Fine, then they called to charge me $180! For a tensioner which is included in all timing belt, water pump installs which after taxes will be around $1000 which I can have done at any other dealer. The rep was named Junior, he was nice and cool but overall they won't price match. More expensive especiall when I told them I found a tensioner at another dealer for $82! more
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Appreciate Everything 4/5/2011

You have one of the best representatives at your branch and he is Usday. I appreciate everything he has done. more
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Excellent Service 3/30/2011

Excellent service and very competent with pricing. Thank you. more
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Sales rep. was helpful 3/21/2011

A comment about the professionalism of their sales representative. In all his dealings with us he was extremely courteous, helpful and went out of his way to get us the right car that we wer looking for. i will not hesitate to recommend him to all my friends and relatives who would like to buy a car. Thanks. more
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Smooth, efficient, and enjoyable experience 3/18/2011

My experience at the dealership. Brian was a great salesman and made the process smooth, efficient and enjoyable. Thank you. more
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Professional salesman 3/15/2011

I was more than satisfied with the professionalism, candor and assistance provided by my salesman. i believe he had my best interest at heart and would certainly recommend College Park Honda and him to anyone looking for a new car. more
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everyone was helpful 3/8/2011

We looked all over for this specific Honda Odyssey and had dealers tell us they had the car when they did not. This is not how our business will be earned. Brian was a great help he even held the car so we could make the hour drive to the dealership. Everyone was helpful and friendly. Thanks you. more
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Extraordinary Work 2/28/2011

Mr. Ross and his sales manager were extremely wonderful all through the process. more
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Mike Bell was wonderful to work with 2/23/2011

He was extremely patient throughout the whole process and never pushed me in a any way. I stood by me and offered professional advice that I felt I was able to trust. He deserves every bit of credit for this sale, as I had many other dealerships lined up, but he was the one that kept me with College Park Honda. Andrew, who assisted him, was also a pleasure to work with and very patient. I love my new car and thank you for a great experience! more
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Extraordinary Sales and Service Departments 2/18/2011

First of all, let me start by saying that I am a long time customer of College Park Honda. My family and I own four Honda's-three of which were purchased from College Park Honda. All four of our cars have been brought here for service for almost ten years. We have experience in dealing with most of all of the employees of this dealership-and all are welcoming and want to be helpful.\r As far as the sales department goes-we have had nothing but positive experiences. We have purchased three new Honda's from these guys over the span of seven years, and we will go back when the time comes to purchase another car. My father has been a business man his entire professional career, and we have never felt as though we were being taken advantage of in terms of pricing, financing, etc. They are honest and while they want our business, they are respectful of our wishes. I was 16 when I got my first car, and that first experience we had buying a car from them was exactly like the last two. I am 24 a more
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Excellent experience 1/20/2011

My wife and I had an excellent experience with the sales and financing department at College Park Honda January 5 and 6, 2011, especially Michael Greengold and Tharius Robinson, although we made our purchase at another area Honda dealership. Had we not received a friends and family discount at this other dealership I am certain the rating for our experience would be 5 stars. To be clear, we were first-time buyers so we were very impressionable. We were skeptical that our experience would be much different from the reviews since all the negative reviews were specific about the sales people. However, as the responses from Heather state here about how the dealership has changed since coming under new management in January 2010, I can attest that they - at least Mike and Tharius, and even sales managers Uday Gulati and JD - don't operate the same way they are accused of on insiderpages. We were treated with the courteous, honest service CP Honda claims in their online ads. \r \r We were more
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Never Again 8/18/2010

First of all, I would like to let everyone know I am 22 years old and looking to buy my first car. This dealership was the first dealership that I decided to give a real chance to because Brian Haley said he would ?do whatever it takes to make me come to College Park Honda to buy the Civic I wanted.?\r \r With that being said, you can only imagine how horrible this went. First of all, I used to work at a dealership and date a car salesman. I know all the tricks that these guys play on customers and it makes me sick to my stomach what happened yesterday, August 17, 2010. It made me so upset that I had nightmares about the gentlemen and what they did. At 4:30 (an hour before I was supposed to be getting there), Brian calls me to tell me they sold the Civic he was going to sell to me and they had one they could get me by tomorrow but to still come in today to go over the paper work. I agreed because I understand that kind of stuff can happen.\r \r I walked in, and it took a few minutes fo more
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