Do not buy from this dealership.\r
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I took my family to College Park Honda on 4/16/2011 to test drive a pre-owned Honda Pilot and negotiate a purchase of the Pilot with a trade-in of my car. After the salesman, Eddie, offered a low amount for my car, we left the dealership. Thereafter, in successive voicemail messages, Eddie and his internet sales manager, Reagan Harrison, increased the offer to a final amount of $20,000. The next day, Sunday, I called both Eddie and the dealership and agreed to come in on Monday to purchase the car. On Monday morning, I again called the dealership, and confirmed with Reagan that the offer of $20,000 for my car was acceptable and that I would come in after work at 6:00pm that day to purchase the Pilot. Reagan stated that the Pilot would be ?all cleaned up and ready to go? for me. I made plans to leave work early and drive the hour to the car lot in rush hour traffic. \r
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On April 18th, I left work in DC to drive to College Park. At 5:30pm,
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