The experience I had with the two men the next morning who cleaned my ducts was just as pleasant and professional as my experience with Jeff Reedus. Shannon and Tyler Mauck rang my doorbell at 8:30 am, and I was still asleep! They were SO cool and calm and gracious about it all, while they set their gear up and I got ready for the day. They impressed me right away with the way they handled all of that major equipment - they really knew what they were doing and figured the best way to position things at each and every of the 17 vents! I asked if I could wash the vents and, of course, I was told they hand sanitize and wipe clean each vent before replacing it to the ceiling - YES - ALL 17 vent were high on the ceiling so this was no easy or simple job for Shannon and Tyler. They worked SO hard, and half way through the process, I could already tell the house smelled and felt cleaned and better for my allergies. Both Shannon and Tyler were very friendly and answered any questions or concerns I had, and I found out that Shannon's wedding theme is peacock's and my house is half decorated in peacock's so we had something in common - the two men NEVER stopped working just to talk to me - I followed THEM through the house and asked questions, etc. They checked the furnace and air conditioning unit, and thoroughly cleaned the ducts and vents of all dust and debris that had been piling up in there for over 10 years! YUCK! Before they left they showed me a clean filter that goes into the Dust Monster, and then showed me my filter after they cleaned my ducts - disgusting! And I am an OCD cleaner on dust, and buy the $24.00 furnace filters and have an air purifier in the bedroom, etc, etc. And the dust in that filter that I have been breathing was filthy. Shannon and Tyler worked their a___es off that morning doing the VERY BEST job they could to please their client - ME! And I was more than pleased when they left - I was overjoyed at how lucky I was to have had a great carpet cleaner AND two GREAT duct cleaners all in just 2 days! My house was a different house - a much clearner house - I breath better, I sleep better, my allergies are better. When I get my ducts cleaned again, I will definitely ask for SHANNON and TYLER MAUCK to do my job for me. They are the BEST!!
Andre' Foster who came to my house to give me a price for carpet cleaning after I had called Coit was a very great saleman! He is charming and friendly, not pushy or demanding. He does manage to get his way though. He is sleek and smooth and very good at what he does. You get to like him first and then you already know you need what he is selling - so the final thing is negotiating price. Andre' did his best for me and came down about $60. on the duct cleaning so I signed up for both the carpet cleaning and protection (3 rooms $189.) and the duct cleaning (17 ducts for 372.). Later that night a friend that works at Sears said they would do the duct cleaning for a lot less than $372, which she said was way too high. Now remember - these prices are all supposed to the at 40% off sale!! So I call Coit and cancelled the duct cleaning, but kept the carpet cleaning because I thought the duct cleaning was too high. I STILL do! Like I said, it was Jeff Reedus who showed me why I needed the duct cleaning now is why I went ahead and called Andre' and told him I wanted to go ahead with the duct cleaning. I did not even ask him to lower his price whicih he may have a little for my business. But through it all, Andrea' remained a pure gentleman of class, completely understanding, never a hint of contempt, and had me scheduled for duct cleaning at 8:30 AM the very next day - now that is a man of character and a man of action - Andre' does get things DONE!! Next time I will negotiate more with Andre and get a better price, but I sure enjoyed meeting and working with him, I mostly appreciate the service technicians he sent out to my home to clean my house - the men were the BEST! Thank you ALL again!! Jan
PLEASE GIVE A COPY OF MY REVIEW TO THE FOUR MEN SO THEY WILL KNOW WHAT i HAD TO SAY ABOUT OUR EXPERIENCE WITH COIT CLEANING! THANK YOU FOR HELPING ME GET A COPY TO JEFF, SHANNON, TYLER, AND ANDRE'. YOUR TIME AND KIND EFFORT IS NOTED AND WILL NOT BE FORGOTTEN!!
more