I do have old carpet but I have been satisfied in the past as I have used Coit many times. The cleaning has never been perfect; it couldn't be, considering the age of the carpet, but it has always become considerably better, enough to last several months and not be embarrassed. This time it didn't even look like anything was done. Also, my kitchen tile didn't look anyway near how it looked last time (which was excellent) and the tile is new.
RESPONSE FROM COIT Cleaning and Restoration of Louisville:
First, I want to thank you for being a loyal Coit Customer and taking the time to provide this valuable feedback. As you know Coit has a 100 satisfaction guarantee. I will have a member of our team contact you to handle your concerns, again thank you.
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