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Champion Chrysler Dodge Jeep Ram

id: 28634889
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4505 W 96th St
Indianapolis, IN 46268

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(520) 619-7595
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Reviews
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Best

Thank you for the excellent care you provided on our Dodge Grand Caravan yesterday and today. I feel confident that we can leave on our trip without further complication. You took...

Worst

I dropped my car off on Saturday for an oil change and for some guidance on a check engine light, and a squeaky belt. Apparently the service department tried to contact me severa...

1st rate customer experience 7/19/2011

Hello! Thank you very much. Brian and I are getting used to our new vehicles. We both really like the Liberty and Dodge trucks we purchased. I would like to say thank you for your quick response to me on Monday when I visited the website. You were very responsive in getting back with me and getting an appointment set up for Brian and I to test drive the vehicles. In addition, I want to thank Ron Stone who was with us from 5pm until after midnight on Monday night. He went on test rides with both Brian and I and survived riding with me. ? He was also very helpful and did his best in getting me a good deal for my new Liberty. We came in yesterday so I could give him the title to my old vehicle and Ron was very helpful in explaining the vehicle functions to both Brian and I. I also would like to thank Anthony, the Sales Manager. While Ron was working with me on getting everything set up on my Jeep Liberty, Anthony worked with Brian in getting him a good deal on the 2010 Dodge truck. He also stayed past midnight while we were working to finalize Brian’s deal. Brian felt that Anthony really went out of his way to work with him in getting a good deal. Then there was Rick in Finance who also stayed past midnight to work out the financing for both Brian and I on our vehicles. He was very helpful and did a great job in getting us set up with the appropriate payment plans and options for our vehicles. He was very helpful and answered questions we had about the process. There were also a few workers that stayed to clean up both new vehicles and get them ready for us to take. They helped with unloading Brian’s truck and again stuck around to get the new vehicles ready well past midnight. I work in Customer Service in my position with AT&T and I really saw first- hand from everyone at Champion a 1st rate customer experience. It is one thing to say we are a place that offers great service but everyone I dealt with at Champion went out of their way to provide an awesome experience to both Brian and I. You proved it by going abov more

Keep up the great work Champion! 7/18/2011

This service department is the most professional, impressively run shop I have ever been in. The service advisor kept me informed through the entire process. He even provided an inspection report card. It provided information on maintenence that had been performed as well as what would be needed in the future. This kind of information helps someone on a budget, (like me), prepare for upcoming expenses my vehicle will require, instead of being blind-sided by them. Champion's prices were very reasonable. You can't beat a $20 oil change! They even washed my car at their on-site carwash. I would recommend this service department to anyone, no matter what make of vehicle they own. Keep up the great work Champion! more

I highly recommend them 6/23/2011

We have purchased two vehicles from Champion Jeep Dealership. They sell mostly Chrysler products. My dad works at Chrysler in Kokomo as a cuttergrinder, so we get the "green slip" discount whenever we purchase a new vehicle. Sometimes, this means we get shoddy service, but Steve has always been very accommodating and pleasant with us. In 2007, we bought a black four door soft top Jeep Wrangler. We LOVE the car and have named it "JW". It has also held value. This year, we went back when it was time for me to purchase an SUV, since our family grew. We test drove and fell in love with the Dodge Journey. Steve was busy with another customer when we arrived, so he told us to take it out for as long as we wanted, so we drove it around and went to dinner before returning. It was definitely the car we wanted to buy, but we needed it in white, with a few other amenities that the one on the lot did not have. He searched in his system and had one brought in from Evansville so that I could get everything I wanted. He also told us there was an extra incentive of $2K off the vehicle (on top of my green slip) he could offer us, so we got a hell of a deal on the Journey! He was always really easy to work with. They only get 4 stars, b/c both times we had bought a vehicle, their finance department screwed up the paperwork, requiring us to return and sign more papers days after we had driven off the lot. This time they had put the WRONG name of the car on the documents, and since it was my work vehicle and I have to send all the paperwork into my company, there was a delay on the approvals since we had to go back in and re-sign the loan papers. That is just a dumb inconvenience and tainted an otherwise perfect car buying experience. All in all, though....I highly recommend them if you are looking for a Chrysler, Dodge or Jeep vehicle. They are easy to work with and relaxed. Downside - WHY does it take 5-7 hours to complete a car transaction. This is the third car in five years we have bought and it just seems insan more

Great purchasing experiences 5/31/2011

I have purchased a couple vehicles from Champion JCD and both my experiences have been great. The service provided and the way their team treated me was top of the line. more

Very pleasant experience 5/13/2011

Everyone I encountered at the dealership was very pleasant and approachable. They were very attentive and willing to work with me to get me the vehicle I wanted for an acceptable price. They had the vehicle I wanted available and I was able to leave with it the same day I purchased it. more

great dealership 5/10/2011

have purchased a couple vehicles from Champion JCD and both more

The best! 5/5/2011

Best dealership in Indiana for treatment of costumers! more

Definitely recommend 5/3/2011

I will be buy more from Champion and Fernando Falcson in the future more

So much fun! 4/29/2011

Never knew buyting a vehicle would be this much fun! more

Would definitely come back to get another car! 4/15/2011

Needed a vehicle in a hurry (ours had just died while leaving for a trip). Told them what we saw on the internet, took us right to the vehicle. Knew the price off hand, how many miles, without having to get a 'price sheet'. Had a great experience, friendly, helpful. Would definitely come back to get another car! more

Service was great 4/14/2011

Service was great & overall experience professional; no hassle. Purchased vehicle within 3 hrs & was driving home with my new Jeep. Thank You; Champion & Jason. I have sence sent my daughter, husband & 2 grand children to Champion for purchase of their Chrysler Grand Caravan. more

Nothing but praise 4/8/2011

I did not purchase my vehicle from Champion but would NOT take it anywhere else for service. Their service advisors are wonderful (John!)and Mr. Falcon's wife even greeted me in the department one day. I have nothing but praise for this dealership and operation until they give me reason for doubt and I do not expect that to happen! more

We were taken right on time 2/16/2011

We were taken right on time everyone was very happy, helpful, and caring. Very pleasurable experience. My son felt welcomed and relaxed. more

I would recommend this service department to anyone 2/3/2011

This service department is the most professional, impressively run shop I have ever been in. The service advisor kept me informed through the entire process. He even provided an inspection report card. It provided information on maintenence that had been performed as well as what would be needed in the future. This kind of information helps someone on a budget, (like me), prepare for upcoming expenses my vehicle will require, instead of being blind-sided by them. Champion's prices were very reasonable. You can't beat a $20 oil change! They even washed my car at their on-site carwash. I would recommend this service department to anyone, no matter what make of vehicle they own. Keep up the great work Champion! more

First class service 12/29/2010

We are very pleased with our 2011 Jeep Grand Cherokee, and the sales support and sales service received by Brandon and Owen was very good. They worked together to accommodate our schedule and made sure that we were 100% satisfied with our purchase decision and our vehicle. First class service all the way! more

They were Awsome! 12/27/2010

What a great dealership! Earlier this year, I worked directly with Fernando, the Owner, and Rich, the Used Car Manager to find me just the right car - and for a fair price! They were awesome! So awesome, my Mom recently traded vehicles with them... she worked with Anthony. Everyone we've worked with has giving us exceptional service and has catered to what we needed. Also, whenever I need service, Jeff & Don in the Service Department, have given us VIP service! In fact, they just took awesome care of my Aunt who was visiting from NC. Thanks guys! I know I can count on you... and that's why I send my friends to come see ya! more

True customer service 12/20/2010

Champion out of the northside of Indianapolis is a great dealer to go to. Whether you need to buy a car or just get service the employees are very nice and friendly. I purchased a used car from a wonderful salesman Brandon Sutton. He truly understood my wants and needs and instead of pressure pressure like most dealers he let's you decide. But he is always there to answer a question or help if I needed it. If you are looking for a vehicle in Indy he is the guy to go see. He will help you threw your purchase process even if you don't buy from him. That is true customer service I would recommend Champion Chrysler Jeep dodge to anyone shopping for a car. And you have to work with Brandon Sutton he will take great care of you. I did not feel pressure or like I needed to take a shower when I left. My new car is great and I have to thank Jon Chamberlain the Used Car Manager for all he has done. Talk to them. Tgey call help with any question. more

Experience was actually enjoyable 12/15/2010

With the ecomony as terrible as it is i never thought i would be purchasing a new vehicle. Turns out it was the smartest decision i ever made. The incentives on new cars right now is crazy awesome. Champion was very honest and upfront about what they could do for me. It just so happens that i am now driving a Ram 2500. I never would have bought a truck (with gas the way it is) but if i service my vehicle like WE ALL SHOULD BUT DON"T than my gas bill should be sustainable. The whole experience was actually enjoyable! I plan all doing all further business at Champion. I have sent several family memebers since and we have all recieved the same respect and friendliness. more

Went very smoothly 11/10/2010

Steve Pumphrey was very easy to work with. He was very knowledge and was able to answer all our questions. The financing process went very smoothly. We will highly recommend him and Champion Chrysler Dodge and will consider them for our next purchase. more

Friendly and very helpful 11/5/2010

I would like to take a few minute of your time and thank you for all your help today and the last week of trying to get my dodge truck fixed. I know at times things can feel almost impossible to repair and how hard it is to find the problems. I would also like to thank your employee's catt and alvin. they continued to keep me informed of the progress of the repair and and how things were going. i know it's been an unusual problem that no one seems to understand but the work that catt and alvin have done so far go way beyond what i experienced from past service stations and repair shops. you should be proud of those two employee's as well as all of your crew in the service dept. everyone i have come in contact with has gone out of their way to be friendly and very helpful, not only with me but everyone i've watched coming in the four day's i've spent there. again, i thank you and especially catt and alvin for all there help. i will make sure that all my family and friends know just how nice and helpful your dept. has been with me. i also thank you again for providing me with a rental truck while mine is being repaired. more
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