Champion Chrysler Dodge Jeep Ram

thank you for the excellent care you provided on our Dodge Grand Caravan yesterday and today. I feel confident that we can leave on our trip without further complication. You took care of me from the moment I called you Mike, and really put my mind at ease and privided wonderful customer service. Kat, you did a great job picking up the pieces after i got the van there, got a rental car for me right away and treated me with respect. I also appreciate you taking me back to chat with the technician (Mike)? Thanks for the input and GREAT service! I truly appreciate it. more

I had several phone calls with John (Lutane) to try and figure out what was wrong with my 2010 Jeep. He was very polite, interested and did not rush me to end the call. Most times when I call someplace I tend to feel like they (men) don't want to waste time telling a female something. made me feel that he cared and was interested in helping me. When I called back to schedule a time to bring my Jeep in. John again took the time and explained the drop box outside so I could leave it before opening hours. Kat was nice enough to come out and take my keys even though it was before 7:00. Later in the afternoon I got a call from John and he explained what was done to my Jeep and I liked the printed profile I received when i picked up my Jeep later in the day. And it was so nice to see my old family friend Bill Boggess working, he is such a nice guy. I chose to come to Champion 1. because of the location, close to my work. 2. A co-worker and his wife purchased a vehicle at Champion recently and gave rave reviews. I will definitely return to Champion, not for the 2 reasons stated above but because i received such wonderful service. Thank you. more

This service department is the most professional, impressively run shop I have ever been in. The service advisor kept me informed through the entire process. He even provided an inspection report card. It provided information on maintenence that had been performed as well as what would be needed in the future. This kind of information helps someone on a budget, (like me), prepare for upcoming expenses my vehicle will require, instead of being blind-sided by them. Champion's prices were very reasonable. You can't beat a $20 oil change! They even washed my car at their on-site carwash. I would recommend this service department to anyone, no matter what make of vehicle they own. Keep up the great work Champion! more

I purchased a truck from this dealership recently and was impressed by how well I was treated. I was surprised by how happy everyone seemed. Though they all seemed busy they still took the time to say hello or offer a smile as they passed by. They were willing to listen and took the time to understand all my needs and wants. I also took the opportunity to have my car serviced in there service dept. They looked my vehicle over and provided me with a complete brake down of the work needed and the amount it would cost before the work was preformed. They then only fixed the problems I advised them I wanted them to fix. They also ran my car thru the car wash when they were finished as a courtesy for my business. Talk about great service with a smile! Thanks Champion CJD for the excellent service! Oh and the best thing is there life time warranty on all featured new vehicles. more

I will never buy another car from another dealership again, and I have transferred the service of all my other vehicles to Champion in Indy. Without a doubt, this dealership & service center is the most outstanding for customer service and for the sales experience. I get smiles, great attitude and an upbeat atmosphere! more

Hello! Thank you very much. Brian and I are getting used to our new vehicles. We both really like the Liberty and Dodge trucks we purchased. I would like to say thank you for your quick response to me on Monday when I visited the website. You were very responsive in getting back with me and getting an appointment set up for Brian and I to test drive the vehicles. In addition, I want to thank Ron Stone who was with us from 5pm until after midnight on Monday night. He went on test rides with both Brian and I and survived riding with me. He was also very helpful and did his best in getting me a good deal for my new Liberty. We came in yesterday so I could give him the title to my old vehicle and Ron was very helpful in explaining the vehicle functions to both Brian and I. I also would like to thank Anthony, the Sales Manager. While Ron was working with me on getting everything set up on my Jeep Liberty, Anthony worked with Brian in getting him a good deal on the 2010 Dodge truck. He also stayed past midnight while we were working to finalize Brian's deal. Brian felt that Anthony really went out of his way to work with him in getting a good deal. Then there was Rick in Finance who also stayed past midnight to work out the financing for both Brian and I on our vehicles. He was very helpful and did a great job in getting us set up with the appropriate payment plans and options for our vehicles. He was very helpful and answered questions we had about the process. There were also a few workers that stayed to clean up both new vehicles and get them ready for us to take. They helped with unloading Brian's truck and again stuck around to get the new vehicles ready well past midnight. I work in Customer Service in my position with AT&T and I really saw first- hand from everyone at Champion a 1st rate customer experience. It is one thing to say we are a place that offers great service but everyone I dealt with at Champion went out of their way to provide an awesome experience to both Brian and I. You proved it by going a more

I am a 61year old customer and have purchased many cars and trucks in my life time. I have also worked at various dealerships around Indy and in Atlanta,GA. Champion does a better job than I have experienced at any other dealership. Champion is a class act, always responding to my needs in a professional and courteous service every time. I have sent many customers to Champion for that reason and,like me, they all think that Champion is the best. more

Champion Chrysler Jeep and Dodge has an excellent staff. They were all very polite and helpful and truly went the extra mile to help make my purchase as smooth as possible. I would recommend to anyone in the Indianapolis area to do business with them. They want you to have a good experience and find a car that's right for you. Thank you Joe and Scott for all of your hard work! more

I got a great deal and had a wonderful buying experience with Champion CJD. Tom Sherrock provided me with great customer service and their entire staff were friendly and honest. I never felt any pressure and I know I got a great deal since they were so open with their pricing. Their vehicles were priced very competitively and they gave me a good value for my trade. I was able to check their pricing with KBB, Edmunds, Cars.com and AutoTrader and I could not find a better deal anywhere else. I would highly recommend this dealer to anyone looking for a good deal on a new or used vehicle. more

I am in my 5th vehicle now from Champion as are my parents which we have been buying and servicing with since 1994. I have always been well taken care of and when I ever have any issue I bring it to the attention to management and we always get things resolved to both our satisfaction. They truly understand how to take care of a good customer. I have also dealt with Ron Stone & Rick Haeick in sales and Jeff Klein, the service manager and even the owner- Fernando Falcon and they always treat me fairly and with the greatest of respect. I really appreciate the great service! And a special thank you to Scott Strong today for the great financing rate he got me in purchasing my lease. He really had the banks competing for my business and saved me a bundle! It is that kind of effort that will keep customers loyal to Champion Chrysler Jeep & Dodge. It certainly will me. Thanks again all of you! more