I went to Planet Nissan in November and when I arrived I was greeted by this really friendly woman named Gina. She smiled and welcomed me and then asked me if I wanted to go inside and get some coffee while we talk about the vehicle I was interested in. I immediately had a good vibe about this place! I was not attacked when I drove on the lot, and also Gina actually listened to my concerns and then offered her advice based on what I wanted. I decided on a vehicle and then Gina introduced me to her coworker Kamren. Kamren and I went on to test drive the Altima, and I was impressed at how knowledgeable he was. He explained every feature and function about the vehicle from the engine to the trunk! (I have purchased 3 vehicles prior to this one, and never had a test drive like this one!) I am the type of person who needs to "sleep on it", and I do not liked to be pressured in buying the car before I am ready. I told Gina that I wanted to go look around and also get something to eat. She said that was fine and gave me her card. I went to another Dealership, and did not have even close to the same experience I had at Planet Nissan. WHen I walked in the man at the door asked my if I was ready to buy today, and if I needed my husband to make a decision all before we even sat down! (and I am not even married!) While, I was at the other place, I got a call from Gina thanking me for my time and to see if I had any questions. Extremely classy! I told her that I was on my back to get the Altima! Once, I came back she had informed me that Kamren had already had the car cleaned and gased up for me, and all that was left was to sign the papers. I went right into one of the offices where you do the paperwork with the Manager Mike May. He was so funny and helped make the process go by so much quicker. Before I left the dealer, Kamren even set up my first service appointment so I did not forget! Even after I bought the car, they called me to check up on me and also sent me a thank you card, thanking me for my purchase. I really felt that they appreciated me, and I was not just another "Sale". Thank you Gina, Kamren, Mike and the whole Planet nissan team for everything!
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