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Bob Smith Toyota

4.7
170 reviews
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id: 26931545
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3333 Foothill Blvd
La Crescenta, CA 91214

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(818) 248-9363
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Reviews
( 131 )
( 36 )
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( 1 )

Best

Because my husband’s family has a long standing relationship with Bob Smith Toyota and enjoys coming here we chose to start our journey here as well. We completely understand now ...

Worst

Working with Haik K. truly was a pleasure. From our initial exchange of emails to our first time actually meeting each other. The test drive at the dealership Haik was consistentl...

Good Trust 11/22/2010

Having been my first vehicle purchase experience, I visited several dealerships. I found the exceptional sales and service staff at Bob Smith Toyota to be unmatched in terms of their knowledge of products and parts as well as there ability to respect the customer. They spent time to explain the details that are involved with the purchase of my car in a manner that I could understand. Although there are several dealerships closer to my house I visited Bob Smith Toyota where they showed me that they are willing to go the extra mile just to earn my business, what they don?t know is that they also earned my trust. more
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Fantastic Car 11/16/2010

Bob Smith Toyota is a wonderful place and everyone in the dealership is very nice and they took wonderful care of me. Jesse is more matchmaker than car salesperson and he made sure I was getting the car I was hoping to get.He also was patient through some of my I forget how to buy a car moments and he took care of the work wonderfully. Jesse also showed me how to drive the car, which was trickier than I thought. It was a fun afternoon with the bucket and I'm very happy with my new car. I also look forward to the thorough servicing and it was helpful that I was shown the waiting areas and it will help me to manage time by using the wireless and work areas during servicing! Thank you Jesse and the entire wonderful group at Bob Smith Toyota for making the purchase go so well! more
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My Great deal 11/11/2010

So far since June 2007 when I picked up my Avalon, I have had nothing but good experiences with Bob Smith Toyota. Several weeks after I picked it up, I took a friend there who got a great deal on a Tundra. My only reservation was in sales: the first salesperson I dealt with did not seem particularly interested in getting my business, and there was little-to-no dealing. I come from Arizona where, even 25 years ago when business was booming, one could comparison shop. The second salesperson, however, Dean, who took over when I actually closed, was wonderful and spent a lot of time with me explaining all the bells and whistles. Since then, I have had nothing but positive experiences I go there for regular warranty appointments, for tire exchanges, and this week will be going there in addition to have my rear seatbelts replaced--they were victimized by my new puppy. I will let everyone know if there are any problems of the kinds mentioned in the other reviews, but I am keeping my fingers crossed that all will be as before! By the way, the waiting area is clean, well-supplied with refreshments.\r more
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New to Bob Smith Toyota 11/9/2010

I have not been a customer of theirs, but I asked a question though their online chat. In the chat they got my contact info and Nikki called me in about an hour, which is great comparing to some of the other dealerships that never get back to you. She tried to help me a lot and also to get some info from her co-workers; so she called me back after 5 minutes and spent quite bit of time with me which is wonderful. Although they are not the closest dealership to me, but I may want to take my car there because of the above impression. The general managers should be happy of having such courteous and nice employees who can improve the overall reputation of their facility. more
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Company Lease 11/7/2010

I went to toyota to see what my possibilities were for getting a Company Lease on the Avalon. I don't have much experience in how to set up a company lease construction. The staff was very friendly to me and they provided me with several different options and clearly answered all questions I had. At the moment I am still in the decision process of getting a car, however if I do decide to get the Avalon I most certainly will go to this location, Bob Smith Toyota. Thanks again for all your help guys, you have been of great service to me. more
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Referral 11/5/2010

We were a referral from our uncle to Bob Smith Toyota! Our uncle has bought a Tundra from Haik. We went to Bob Smith met Haik and Ron and had a great experience. I recommend everyone to see Ron and Haik! It will be an easy smooth experience. more
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Shawn is brilliant 11/3/2010

We felt comfortable here looking around without being pushed too hard. Shawn was extremely knowledgeable. It helped us in comparing the different models, was very knowledgeable of safety features and was able to answer all of our questions. She gave us as much time as we needed with discussing it as a family instead of hovering over us. Shawn made this experience very positive. Ask for Shawn if you need a car for a good deal. more
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$ 26 11/2/2010

Did a great job was referred here and am going to be referring people myself. I came in not knowing what to expect considering my last experience at a different dealership. I wanted a new vehicle with great warranty and gas mileage 4dr and cheap for insurance. I test drove tons of vehicles finally found a 2010 Toyota corolla. They did the numbers and off to finance I went. Was done with everything and then 2 days later they called me in to give me a lower interest rate dropped my payment $26! Thanks for everything guys. more
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no bs 10/29/2010

Service was excellent courteous and professional. Bob Smith Toyota sales rep Haik answered all my questions and was able to get my payments to fit our lifestyle. I was unsure in the beginning about the whole car shopping experience, however they showed me that not all dealerships are BS more
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Haik & Pete 10/27/2010

Amazing!!! Sales at our speed; friendly -knowledgeable staff. With great deals Haik and Pete were awesome. They are very savvy with the car sales. They understood our needs and delivered. It?s rare now of days to see a dealership that runs like it should. From beginning to end it was a smooth transaction. This is what I like. I will send you more customers. more
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Shawn is Fantastic 10/26/2010

Fantastic Service, honest & not pushy like Hammer Toyota! Shawn you?re the best! My second car will be bought here at Bob Bridge Toyota. I can't believe this dealership, they are fantastic, in every dept. I couldn't be more happy with who I chose to purchase from. I recommend everyone to Bob Smith Toyota! more
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haik is great 10/25/2010

We bought from Bob Smith Toyota because Alex Martinez recommended us. He said that they make it easy. We had a good experience with our sales person, Haik K. Very good deal, clean dealership. We will be back for our next purchase. Thank You for making the car buying process a BREEZE more
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good service 10/18/2010

Family member recommended this dealer. We came in and felt completely at ease; no pressure by our salesperson. Alan was very respectful and helpful.I thought this is one of the best car experiences and im in my 50's. We will defiantly recommend Bob Smith Toyota to friends & family! more
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Friendly 10/16/2010

We love Bob Smith Toyota, this is our second vehicle from Bob Smith Toyota and our sales person Haik was a master piece. We love dealing with Haik easy to get along with & very friendly. We love you Haik. Hope to work with Bob Smith Toyota for many years to come, and Haik as our sales person! Go see Haik at Bob Smith Toyota. more
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Bravo Bob Smith 10/15/2010

I wanted to stay away from those dealerships with animals of salesmen out front. So a friend referred me to Bob Smith Toyota, and I couldn?t have been happier. They were fun, energetic, understanding, and easy to talk to? what more could ask for in purchasing a car? I will recommend them to ALL my friends and family!! Bravo Bob Smith Toyota more
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Thanks Mr. Lee and Marcos 10/14/2010

My previous and present experience at Bob Smith Toyota sales team was excellent. We love the caring and professional atmosphere that we experience every time we step foot in. Mr. Lee and Marcos so far have been very co-operative and helpful with their suggestions and detailed information about the cars. We will always appreciate that and come back again. more
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Well Done 10/6/2010

Salesmen not pushy, very informative, good knowledge of inventory, explained all contracts very well.I hate the process of a new car purchase, however they did great. Marcos was great with my daughter, customer services a plus. My overall experience with Bob Smith Toyota was Excellent. more
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Thanks Bob Smith Toyota 10/6/2010

Bob Smith Toyota had the car we wanted for the price we wanted!! The whole staff rallied around our efforts & was professional & courteous from start to finish! We love our gently used 2009 Cooper. We will be referring any and every one in need of a vehicle. Thanks more
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What an experience 10/2/2010

Easy to deal with never spent so much time at a dealership to complete a deal proactive management. Salesman was attentive and fun! I will in the near future refer my friends and family to Bob Smith Toyota. more
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BRAVO BOB SMITH TOYOTA 10/1/2010

\r \r I loved my experience at Bob Smith because of Rons’ supportive nature. He guided us through the process and we left very happy with our new vehicle!! more
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