Austins Affordable Autos

Here is the truth! I have been looking at these reviews and would just like to give my side. I am NOT a FAKE review first of all. My name is Melinda Reynolds-Karthauser & Live in Kelso Wa, Facebook me, Yes, I am a real person and have no ties with Matt Austin besides purchasing vehicles from him.\r The truth is WHAT DO YOU EXPECT?! You DO NOT need to have ANY credit, ONLY $800 Down! And then you need to look over the car very well or bring someone with you who knows about cars. If you only spend a small amount on a vehicle, you are not buying a brand new corvette, You get what you paid for. Yes, OTHER dealerships have different rules and SOME will fix problems but then you also have to have GOOD credit and A LOT more money down & HIGHER payments! So you win a little and loose a little.\r My husband and i are now on our 3rd vehicle. We went from a Honda Accord to a Chevy Camero to now an Astro Van. Yes each one has had little issues but no more then any other vehicle that is not new. We simply fix it because, It is our vehicle we are buying. We have not had a vehicle repossessed. IF you have, Then you did not make your payment on time & it states everything in the paperwork you signed.\r Yes Matt can get grumpy, Who can't? Sometimes he can be rude, Just ignore it. It may not be good business etiquette but i am sure he get's some very rude people and everyone has bad day's. My opinion and experience is that this is just how his personality is. Short, to the point and all business. Don't take it personal, It don't bug me.\r All in all Austins Auto's has been very good to us. IF you DO have a problem RIGHT after purchasing it, Call and BE nice. If you start off rude, You will get rude back. You will get a lot farther with honey then with vinegar. Look over the vehicle, test drive it and put it through the ropes. Make your payments on time and don't complain if your wipers are bad, just replace the darn things. And lastly, Just go somewhere else if you disagree & pay their prices, Insurance, Etc.\r If any of you have had major issues with Austin's, I am sorry. I can only go from MY experience and 4 years of buying car's from them AND i will continue to keep upgrading and purchasing from them. Iam sorry if others don't agree, to each their own. Melinda & Charley Reynolds, Kelso, Wa. more

Just bought my 3rd car from these guys. Love the employees and their willingness to go the extra mile! Great company! more

Have been looking for a new car for awhile now, have done a lot of shopping and found the best deal and the car I wanted at Austin's. It was the fastest car buying experience of my life and also the most honest. Glad I decided to buy here more

Honest salesman and staff. They went through each car with me and were completely honest about any problems the car may have. It was refreshing getting honesty from a car lot. I've been to several over the last few weeks trying to find a new car. Bought one from Austin's and don't regret it! more

Came in here a whim because I'm on a pretty limited budget thanks to life :-) The salesman was beyond friendly and showed me cars I could afford. Never pushed me to spend more then I had, was completely honest with me about any issues there may have been with each vehicle I looked at. Was definitely the first car experience I've had in a long time that didn't make me feel like I needed a shower after purchasing my vehicle! more

I just bought a car from here, and I can't believe how cheap I got it for! I couldn't be happier. It runs and drives perfect and all the staff were so friendly and funny. I will definitely be back here. It's so rare to find a company that treats you like family! more

Matt Austin is his name, he is the slime of the earth imo. Aggressive and an asshat to boot. more

Before you consider visiting this dealership I advise you to Google their name. Then also look them up on the Better Business Bureau Website where their current grade is an -- F. It doesn more

OMG! I bought a 2004 Honda Civic Hybrid! This is the best car I have ever driven, owned, or even thought I could afford. It had one owner and barely any miles. This was the best deal I've ever had! I have been driving it for months now and have never been happier in my entire life! No mechanical issues what-so-ever! What a car, clean from top to bottom. The mechanic even gave me a run down on how to maintain great gas-mileage. So, in addition to that amazing experience.... I brought my in-laws back to look at the new cars last week, and I have never received such great service. We had a blast looking at all the new cars. And man were there some good ones. They couldn't decide between a BMW, SAAB, Honda, Toyota, or a Lexus. My in-laws aren't rich and they don't have the best credit these days but amazingly we got financed and can afford our car payments no problem. These reviews about them screwing over people are a total crock! They made it possible for me to get to work, take my little girl to daycare, and get my in-laws reliable transportation they desperately needed. My father-in-law was home bound because we couldn't afford a car, now he is getting the medical treatment he has needed for years! THIS DEALERSHIP LITERALLY SAVED OUR FAMILY IN A DESPERATE TIME OF NEED, SO DON'T BELIEVE ALL THE LIES PEOPLE ARE POSTING BECAUSE THEY REFUSE TO PAY THEIR CAR PAYMENTS.... LIKE ANY DEALERSHIP YOUR CAR GETS REPOSED IF YOU DON'T PAY DUAHHHH! LOL more

Although a nice mercedes or BMW would be nice luxury, subaru's are nice too. Austin's had a nice selection of them down at the lot on highway 99 when i went this last weekend. these cars are so affordable and doesn't break my wallet. very happy with this dealership. more

i personally have nothing bad to say about this more

Affordable in the name of this dealership, is absolutley more

Although this dealership has gotten a bad wrap. they still have great service. I came in for my monthly payment yesterday and the owner Matt had asked me about my car and how it was doing. i said it has a few little minor problems and that im looking to fix them. He then proceeded to let me know that he was going to have his machanic come in the office and ask me about it he is now going to have it fixed for me with free labor, i just have to pay for the parts. im very happy that i bought my car from them. It has saved me a lot of time and hard work tryin to find someone that will fix it. more

I more

Although a nice mercedes or BMW would be nice luxury, subaru's are nice too. Austin's had a nice selection of them down at the lot on highway 99 when i went this last weekend. these cars are so affordable and doesn't break my wallet. very happy with this dealership. more

just pulled up to Austin's and a 2001 mercedes rolled in. more

Last week my car had broken down I was in dire need of a new car. i spent my entire saturday car shoping, what a dread. when i saw Austin's affordable autos have a car sale i was all over it. when i left austin's i had a new fiat. It was fantastic, and it isn't costing me that much a month. more

So, im on my way from the DMV. just got my licence! ( : All that drivers ed payed off! ( : going to get my new car! My mom said i need to keep the price reasonable, so i heard of Austin's and their great finance and wonderful selection! ( : Austin's affordable auto here i come!!! ( : more

Shopping for a car is like shopping at the mall everything you want is there there you cannot have. well at Austin's you CAN have anything! im so so glad they finance. more

I ABSOLUTELY LOVE AUSTIN'S AFFORDABLE AUTOS. SO MANY SELECTIONS... WHO KNOWS WHATS NEXT FOR THIS COMPANY? I CAN SEE IT GOING VERY FAR IN THE FUTURE, WITH ITS IMPECCABLE DEALS AND GREAT SERVICE, AND TEAM. more