I want to preface my comments about my Auburn Chevrolet experience by stating that I have had many negative car buying experiences from multiple dealerships where people dropped the ball, made it difficult to do business with them, failed to fulfill on commitments, blatant lies, etc.
Auburn Chevrolet on the other hand provided an outstanding experience for me by doing business with me the way I wanted to do business, provided great service, and met all of my requirements. The great service started with Pavel from the internet team, was handed off and continued by Dylan in sales, and wrapped up by Joel in finance. I had a challenging scenario needing to trade in two vehicles with significant negative equity on top of moving, plus a very busy work schedule which required me to communicate almost exclusively by email. They found a couple of Equinox that met my requirements and helped me out of my predicament, got me an amazing rate with nearly nothing down while I was able to continue through my normal work day without thinking about my vehicle purchase. I couldn't have asked for a better overall experience.
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