This is the first time, iam writing a review online.\r
I have never ever received such a worst service in my life.They are a big time money extortioners.\r
My things were in Virginia and had already relocated to California. I asked my friend to be at the Virgina apt at the time to loading.The initial quote was given for 1500$, when they arrived to pick the items, they said inventory list provided is not correct and they will charge 3600$ for the things. The things missed in the inventory, were 2 side tables , 4 bags and a chair. Charging 2000$ more for that was too much.\r
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Movers said, the truck has cubic feet markers, after loading the truck, we will measure the cubic feet and charge.We said ok. After loading the items, cubic feet marker was at 350.We were thinking, they are gonna charge for 350 cubic feet, 4.75 $ per cubic feet, which is 350 * 4.75=1557.5 $. Instead they charged for 650 cubic feet,suddenly adding 300 cubic feet, saying 300 cubic feet for the extra space loaded above the drivers cabin.\r
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We tried to explain him, the space above the drivers cabin, was not even half the space occupied by loaded items. We asked them to charge at least half of 350 cubic feet for that extra space on the top of drivers cabin.\r
Joshua, the mover over phone started shouting, saying the space above the drivers cabin is 300 cubic feet. Joshua started yelling at me, saying""Do you think iam lying? Do you think, i dont know the size of my truck??\r
My friend said, ""Do you think, we dont have eyes?the truck is right in front of me, and the size of the space above the drivers cabin, is not 300 cubic feet .""\r
Arguments went back and forth between me,moving company person Joshua and the company owner Yaron. I tried to explain them,and what they are doing is not fair. Joshua and yaron were shouting and yelling at me, thinking that by raising their voice they can get things their way. This argument went on for 3 hours over phone and i was physically and mentally exhausted.\r
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Since i was already in california, and could no longer keep the stuff Virginia, i had to move the stuff. I was in a tough situation,and had to agree to those movers. They took advantage of my situation.I cannot explain the mental agony i experienced that day, knowing the fact these movers are cheating me, but i was not able to do anything about it. when i asked them go back, even before loading the items,Joshua asked for 1000$ to go back, which was too much.\r
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I had to call them several times, to find the delivery date. Everytime i called Joshua, he would say, he was busy, as if iam begging for something from him. After many calls, got the delivery date.The things were deliverd after one month, but half of the stuff was broken. My 42"" inch Tv, glassware ,lampshades, sofa were damaged. The worst part is they dint even take the additional insurance which i had asked them to take, for which they charged me 350$. \r
When i asked the insurance details, Joshua gave me a insurance policy number. When i called up the insurance company, they told there was no insurance taken in my name and also the insurance policy number , the moving company gave me was fake. The insurance company did not even have an insurance with that policy number. So now, i cannot even claim insurance money for my broken stuff. I ended up paying 4000$ to the movers , and had my stuff broken, so i have to buy them all new again, which is a waste of money. \r
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Dont go to alpine movers. You will end up losing money and all your stuff broken. \r
They charged me 4000$ for 1500$ work. They try to lure you by giving a really low quote initially, and will charge you like hell, when they come to load your items along with a bad service and mental torture. I highly recommend you to AVOID Alpine Van lines for your moving. dont delete this review
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