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Businiess name:
Electronic Laboratory Tv Rpr
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Review by:
citysearch c.
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Review content:
Company is $53 just to look at your set (non-refundable). This is much higher than most TV repair shops which charge about $29 for a diagnostic fee. \r
I called up after I dropped off my TV to find out about the status, and left two messages, both of them unreturned. Eventually the company called me up to ask me if I wanted to replace the board inside the TV which they said needed to be replaced. I told them to go ahead, since I was already comitted for $53. \r
They said any repairs would be deducted from the $53 I had already spent. The receptionist, who is not very friendly, said it would be $225 plus tax to replace the board, that would come to $185.50 after the $53 diagnotic fee was taken into account.\r
When I got there, the unfriendly receptionist asked for $190.80 she said there was a junk-fee for ""shop supplies"" for $5.30. She said that I signed my paperwork acknowledging that, and then she pointed to a board that had about fifty different prices, one of them said shop fees $2, which certainly doesn't match-up with $5.30. \r
I later checked my paperwork; it said shop fees of $5.30 wil. This is not English and it frankly means nothing when someone who is just getting an estimate looks at this unintelligible English. \r
This company is all business and all about sacking you for as much money as possible, they will nickle-and-dime you anway they can! After I paid all their ridiculous fees, including $90 per hour for labor, the technician didn't even offer to carry the TV out to my car. \r
If I spend ten dollars at Publix they carry out my groceries; at this place they offer no extras, except extra charges to sack you as much as they can. Awful service--they should be called the Dewey, Cheatem and Howe of TV repair!\r
Pros: Let you know when I think of one
Cons: See Below
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