This company should not even be in the property management business. They are only professional when it serves their own purposes. If you are renting a residential home from them beware! If you ever have an issue that they should help you solve or repair, forget about it! They will always side with the homeowner and the renter is left without recourse other than to take them to small claims court. They actually expected me to live in a house that had carpets saturated with dog urine. I moved from out of state and the truck was delivering so I had no time to find another place. The compromise, I had to pay for new carpet with my own money. Then they had the nerve to make me store the nasty stuff and upon move out, they wanted me to pay more money than I already had to put the filthy and unsanitary carpet back in there. They say they are simply doing what the homeowner asks. How about following the Oklahoma Landlord & Tennant's Act and advising your client about the right thing to do? Guess that would require too much integrity of which they are sorely lacking. Katie Wortham actually told me how the property owner was going through a series of "life events" and that it wasn't about me. Really, are you paying my rent Katie, would you live in a home that smelled like dog urine? Have you even once considered that maybe renters have "life events" too?
more