Yes, they are fast but they did not install the water heater requested. We specifically asked that they install an energy-efficient natural gas heater and stated that we were willing to pay extra when they told us they had a cheaper one, because we wanted to promote the use of energy efficient appliances. I specifically stated that the gas water heater needed to have an energy factor of at least 0.62 or higher…they quoted us a price of a water heater with a EF of 0.62... well it turns out that they actually installed a much cheaper water heater will a lower EF rating but still charged the same price.
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