I bought a BRAND NEW trailer from Freedom RV in May (weekend before memorial day). We used it for memorial weekend and found several issues. We were somewhat warned that sometimes there are issues with travel trailers and if we find anything, just let them know and they will repair it. Well, we turned in the issues the week after memorial weekend - issues that make it not usable for us - and here we are in the middle of September still waiting for the issues to get fix. The only time I get updates is if I call and demand to be given an update. The service person is not friendly at all and he never checks his email. When he does email me, he says he will check on things, and then never gets back to me. Honestly the worst customer service I have ever had. EVER.
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