We went to Kravings on the Saturday night dinner for the first time, made a reservation on-line prior to that. After reading all these great reviews, our company of 4 expected good food and pleasant atmosphere. The service was really lousy. First, we had to wait for the table for 35 min, for some reason, the on-line reservation did not make any table reserved for us. Then, we waited for 1 hr to be served with an appetizer and 2 salads, waiters did not care to clean the table unless you wait until at least one will show up, call & tell them (empty water bottles, dirty dishes), nobody came to the table to ask we need anything else while we waiting for food to be served. We're greatly satisfied with the main course, our questions was if the steak are marinated for 4 weeks, it's takes that much time to cook? The lounge singer is really good, however, we'd suggest to lower the volume, it was absoluely impossible to have a conversation until the singer took a break...and it's a little annoying that our conversation during his break was interrupted by the same singer who decided to visit our table without invitation. (why??) It's our first and the last time @ this place, for over $200 dinner for 4, we expected something decent.
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