Absolute worst customer service AFTER you purchase the dress. My daughter waited 20 minutes to be acknowledged at the front counter while 3 employees worried about a bead on a dress going to the seamstress in 3 days. She waited 30 minutes for her alteration appt because no one let the seamstress know we were there. WHEN SHE WENT TO GET HER WEDDING DRESS ON FRIDAY FOR HER WEDDING ON SATURDAY, THEY COULDN'T FIND THE GOWN. Apparently it hadn't been steamed yet. Complete chaos. No organization.
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