In response to Jon C- I don't know where you were looking, but I have never seen chart holders on the doors outside or inside the rooms anywhere at Ark and I have been taking my pets there for years. I hope this does not deter people from making appointments to be seen by the staff at Ark. I agree that the staff looks like they are running around and busy all the time, because they are! And although I may have to wait, it is well worth it because of the care and compassion my pets get while being seen.
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