We rented a home from Rathbun Realty. I can comfortably say I am NOT a home owner, I am a leasee. (Regardless of what others with raving reviews may assume.) We rented a home for one year and it was the absolute worst experience of our lives.
Repairs were never, ever done in a timely manner--EVER. As a family, we had small children and even at that, the repairs were never done properly and in a timely fashion. We would call to get information only to be given the run-around and never, ever did we consistently deal with the same person.
The home we moved into was given a very good inventory as far as the checklist went when we moved in. We did our version and came up with over 200 things wrong with the home, as opposed to their SIX THINGS. (Nice way to try to keep our deposit--which they did try to do!)
This company has no problem renting a home that needs so much care and maintenance and if they were a company legitimately concerned about tenants and landlords, they would not accept such contracts with homes basically falling apart.
Avoid this company at all costs! They will try any way possible to take your money and will certainly be unwilling to do their part of making a home habitable and safe for you and your family. It is not worth the hassle, no matter how much you like the home!
ETA: I find it interesting the two raving reviews both use the term ""no phone tree."" Hmmm...could be the same person!
Cons: Disorganized, unprofessional, horrible management
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