I sublet an apartment through this company for THREE months. I gave them my own security deposit, assuming they cleaned the place within the week between the girl before me moving out and myself moving in. . . I barely unpacked KNOWING I wanted to get all of the security deposit back and KNOWING that the place was SUPPOSEDLY cleaned before my arrival. I wrote down everything and took pictures of the main issues. When I got the security deposit letter back, it said I OWED $330.00, even AFTER they used my $420.00 deposit. I was fumed and called them immediately. Two days have come and gone, with NO return phone call when I call almost every hour to speak to the maintenance department. They put me on the back burner, as they had done for the 3 months I lived there. I tried to get certain things fixed for the next prospective tenant and they refused to come out and fix anything. This is a terrible company to go through and I will never refer anyone I know to them.
Pros: I don't even want to give ONE star
Cons: Terrible customer service, delayed callbacks,
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