Chip is a true hero to my dog Oscar. It was a Thursday night and I was trying to get Oscar an appointment for Saturday morning. I spent hours looking for just the right groomer when I came across these postings. I have to admit the things people have to say about Chip seemed to good to be true. I figured I would give him a shot and called him at around 10:30 pm. To my surprise he actually answered. Since it was so late at night I was expecting an answering machine. Chip took the time to answer all of my questions and was able to get Oscar in that weekend. I arrived a few minutes before they officially opened but there was already someone there ready to take him in. She was great. She noted all of my special request with out the usual grunts I usually get from Petsmart employees. I received a call that Oscar was ready and it was at the time they estimated he would be. This was definite first for me. When they brought him over to me he looked perfect. He hair was cut just as I asked. My dog usually goes through a depression period after every grooming but not this time. He was just as happy as he usually is. I would definitely recommend Chip and his staff. Oscar will be returning for years to come.
Pros: reachable even after work hours
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