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poor customer service - Review by citysearch c | Tanningetc

Tanningetc

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poor customer service 7/30/2009

the girl brittney that has worked there for quite some time now needs to get a new job. she is always extremely rude and quite snobbish and not only towards me. one time i wanted to go tanning at 8:30 (they close at 9) and she sighed and rolled her eyes. the last time i checked the tanning salon closed at 9. and on top of that she had her boyfriend lounging around waiting for her to get out. since when do boyfriends wait around at a work place? unprofessional. whether it is answering the phone or welcoming. you can tell she does not want to be there. when you walk into a business you want to be welcomed with a big smile and a bright attitude. this girl does the exact opposite. she looks miserable. i hope she is looking for other jobs on the market because it is plain to see that she is not happy and easily turning away their business. she needs a lesson in providing customer service. Pros: location Cons: customer service, management, etc. more
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