I?ve been taking my dogs to SCAH for over seven years. I used to love them and recommended them to many people; however, I?ve become increasingly dissatisfied with the level of care they offer. Recently an incident I observed when I had my dogs in for vaccinations caused me to switch vets.\r
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A man with an 18 year old cat was in the waiting area. The cat was obviously quite ill, and it was plain to see that this guy adored his cat. In front of everyone in the waiting area, one of the women at the front desk announced to this guy, Greg, that although the cat had been treated there before and was now experiencing kidney failure and was in need of treatment, they were denying treatment because he had a $1,200 balance on his account from the last time the cat was ill. \r
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Greg said that he knew there was a balance, but that he?d been paying $50/month for the past seven months, which was all he could afford and would they please treat his cat. The lady at the desk agreed that in
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