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Bad customer service. Lack a bit of Professionalism - Review by citysearch c | Smiles at Glenwood - Arrick & Associates DDS, PLLC

Smiles at Glenwood - Arrick & Associates DDS, PLLC

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Bad customer service. Lack a bit of Professionalism 8/27/2008

The price for some of the services seem to be high when comparing to my previous dentist. The staff was ok. They seem to be knowledgeable. The main problem I had was the customer service. The staff was not friendly at all. Very inflexible. They refused to provide service to me because I didn't give them my home address. They have my P.O. Box number and I offered my work address; the office also have my email address, work phone number, and cell phone. I always paid my bill before I left the office. There was never a problem with the bill. But for some unknown reason they refused to provide any more dental service to me. Welcome to America. Pros: The staff seem knowledgeable Cons: Lack of professionalism and common sense. more
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