I live in the Pinecrest apartments and have had nothing but disappointment from this management company. \r
1. Staff is intolerable. They make you feel as if you do not have a right to be happy in your home, as if you are putting them out when you have a problem. Management refuses to take responsbility or manage anything, they tell you to take your problems elsewhere (most often to the police). \r
2. Grounds are unkept and ugly. Liter is everywhere, dog owners are not required to clean up after their pets, gutters are falling off, buckets of water are overflowing from drips in basements, lights are always out. \r
3. Laundry is a joke, washers/dryers do not work. Management also refuses to buy new ones and standard line is ""next week we will have new ones"". Have been hearing this for a year. They insist the laundry is a ""luxury"" and that we do not pay for it. However, if I had known that this was their view when I toured the grounds and saw laundry machines, I probably would not have rented in the first place.\r
4. People are extremely loud, walls are paper thin. \r
5. Management does not abide by Broadview Hts. building codes or housing laws, police and city officals have confirmed this management company is very hard to deal with. \r
6. Winter is a nightmare, nothing is plowed or shoveled until is has already started to melt and tenants have shoveled their ways out of the lot first.
Pros: can't think of a single thing
Cons: please read review
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