HORRIBLE EXPERIENCE Spumoni Italian charged me for food they didn't deliver, and then had the nerve to keep my prepaid tip!!! First the delivery man didn't need me to sign anything & he left in a hurry. I start passing out the food only to discover that my guest's lasagna wasn't in the bag. I checked the enclosed receipt... No lasagna. The very least ?Spumoni Italian could have done was call to let me know they ran out of lasagna. Being the quick thinking TV producer I am I found a solution to my problem. Missing food is not even the worst part. Since Spumoni had screwed up my order I foolishly assumed they would only charge me for what they did deliver. WRONG!!!! ?Spumoni Italian DIDNT readjust the amount charged. Plus to add insult to injury Spumoni also took the liberty to keep the original tip (this is the last time I prepay a tip). GrubHub is a great company and after I called & explained the situation, GrubHub quickly fixed it, but Spumoni Italian is BAD!
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