I paid Golan's to move me cross-country from Chicago. This included insurance coverage of $60,000 with a $500 deductible. They damaged and/or lost a lot (about 10%) of my boxes and pieces of furniture. This negligence included refusing to crate items, taping to bare wood, smashing boxes, ripping shelves out of bookcases, destroying patio goods and hiding damages. They initially *admitted* their negligence. I have spent 3 months filing claims with Golan's, providing photos, details, etc. Now they won't pay to repair or replace all these broken and lost items.
This is a big difference from my experiences with them for local moves, when they were good. I don't know if things have changed or what, but, I would urge others to be very careful.
Pros: Showed up, used own truck
Cons: Broke items, lost items, will not honor insurance contract
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