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Buyer Beware - Review by citysearch c | Autopark Honda

Autopark Honda

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Buyer Beware 8/20/2007

Be caeful when car shopping here. Every time you turn around, they say "One more thing...". I recently bought a 2008 Honda Pilot through them. Although, if it were my decision, we would have walked away from the deal, but my wife had her heart set on that car. First off, let me mention that my employer has a deal, which gets me a set price on the car, so their was no negotiating involved. That said, the set price is a pretty good deal. Anyway, what Autopark Honda then did was try to make back the money they lost on the deal through financing. They originally told me they could match any interest rate I got from a bank. So I asked them to give me their best rate. There best rate was very high, so I told them that I could get a much cheaper loan through E-Loan. They said fine, and that I should go through E-Loan. I did just that. E-loan by the way has been great through this whole experience. I received the check from E-Loan and went in to pick up our new car. Then then told me I could get the car that day if I let them finance me at the higher rate. I was able to get E-Loan on the phone to talk to the general manager, and the general manager would not talk to the people at E-Loan. Also, numerous times, their finance guy has told me he would be workling today, only for me to find out when I called today that he has the day off. Basically what has happened here, is I got a great deal on the car through my employer. Autopark Honda did everything in their power to recoupe the cost of the car through high financing, and when I tried to pay for it throgh anothe bank, they refused only to offer me a much higher interest rate. The issue I have, is they knew 5 days in advance that we were coming in with the E-Loan check. If there was a problem they should have told us then. Beware, this dealer is the typical car salesman and they will do everythign in their power to screw you. Pros: Good Quality Automobiles Cons: They Do not care about Customer Satisfaction. It's all about how much money they can get out of you more
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