My last week's appointment was a total disaster. I came in for color and cut with Irene. I had to wait for about 20 mins while Irene was finishing with the customer who came before me. Finally, after I got my color and it was time to wash it off Irene already had another customer waiting, so she asked another girl to wash my hair. After washing my hair that person made me sit in the washing area for 20 mins while Irene was cutting hair of the customer that came in. When I finally went back to Irene?s station I had to wait another 15 mins while Irene was finishing blow-drying that customer?s hair. Finally, it was my turn. But after making me wait for so long, Irene did not even have decency to spend time on my hair-cut. She super-quickly cut and styled my hair since in the middle of working with me she was told she had another customer waiting.
more