Drive Financial are so unorganized that you wonder who is running that company. I made more payments in three months then normal people would ever. Each time I paid them , they needed more money. The collectors are rude, and very uneducated. They tried to threaten me with calling the sheriffs dept to arrest me for ""stealing"" my car. As a collector for 15 years they didn't want to speak to me because I knew more then them and they violated your consumer rights. Each rep had a different answer for the same problem. They told me that even if I made payments they would still come and get my car. They called you all day and all night and no one knew what the other one was doing. Each rep seemed to be someone's manager. the company wouldn't provide you with accurate answers to very simple questions. Each person there is uneducated and is worried about making a commission off your payment. They are rude, ignorant obnoxious people. When I asked to speak to the top person they told me that Kevin Jenson refused my call because he doesn't speak to people that owe Drive money. Mrs. Hartford insulted my intergrity . Mr. Jones told me that he thinks he would need to hold my hand to make payments, and Mrs. Cotton just put me on hold and then hung up on me. They offered my ex in laws money to tell them information about me. They called her after 10pm and admitted it. I would NEVER finance a car from these people again. They should be ashamed about how they violate consumers rights and it's really pathetic because they don't know they do it.
more